An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: Kenmore Elite HE3 Washer fabric dispenser not working
This is usually just as simple as adjusting the syphone up and down. releveling your machine or cleaning the dispenser itself. when the water enters the dispenser gravity syphones the water out . nothing really machanical about it. unless the water is not filling up the cup enough to go above the max line. you can test it by putting water in the dispenser above the max line and adjusting the syphone cap up and down.this should grab a suction.
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If it is just water then it could be OK. Most companies use a water stream to flush the bleach and also the fabric softener out of the dispenser systems and into the washer tubs. Some water left over is probably normal as long as the bleach or fabric softener has dispensed.
Hello Denise C - There are several things that could cause the bleach to not dispense into the washer. Are you sure the liquid in the dispenser after the wash is bleach? If it is pure bleach, the solenoid that lets the water into the dispenser is not working. This solenoid is located on the back of the dispenser. It only gets voltage during the dispense time and fills the bleach dispenser with water. The bleach dispenser fills while the washer is filling for the rinse cycle.
When the washer begins to fill for the rinse cycle, the bleach solenoid is energized and water flows into the bleach dispenser cup. When the cup is full the water siphons out and bleach and water flow into the tub.
If the liquid in the bleach dispenser is pure bleach you may need a technician to diagnose and repair the problem. The voltage will have to be tested to the bleach solenoid and a volt meter is required.
If the liquid in the bleach dispenser is water you probably need to clean the dispenser cup. Scum will build up in the siphon tube and stop the liquid from going into the washer tub. The incoming water will dilute the bleach and overflow the dispenser cup and run into the tub.
Remove the insert from the bleach and fabric softener compartments. Clean the bottom of the insert and the bleach and fabric softener compartments. Reinstall the insert and put the drawer back inside the washer.
To test the siphon action slowly pour water into the bleach compartment. When the water level goes above the maximum line stop pouring. The water should all drain out. You may also test the fabric softener compartment the same way.
The problem with the fabric softener not dispensing is not likely related to and F03 error code due to the washer not draining.
For the dispenser problem, I recommend that you pull the dispenser drawer out and clean it thoroughly. The fabric softener dispenser works on a siphoning principle. Make sure that the siphon hole in the dispenser is clear and not restricted or plugged.
You can fill the fabric softener compartment with water and make sure that it is siphoning properly while you are cleaning it. Make sure that the cover is properly replaced on the fabric softener dispenser when the drawer is replaced in the washer. You can use the diagnostic test described below to test the fabric softener dispenser. If the softener dispenser does not fill and dispense properly, you could have a failed dispenser valve, a failed control board or a wiring failure between components.
You indicated that you tested the pump and that it is good. You could have a clogged drain hose or a clogged washer drain that would prevent the washer from draining. You could also have a failed drain pump even though it runs. If the impeller is jammed or damaged, it will not pump out the water in the washer. You will likely need to unplug the washer and drain the water out of the tub using a wet/dry shop vacuum. To check the pump and drain hose at the bottom of the washer, remove the bottom front service panel and remove the drain pump. You may find a clog or restriction in the drain pump or connecting hoses. If the drain pump is damaged or will not work, it will need to be replaced.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
The bleach dispenser is a syphon system. When you put in the bleach , it fills the reservoir to a point just below the syphon point. Your bleach tray has a tube attached to it, with a loose cap around the tube that causes the bleach to be delivered to the washload when the water is added. Remove the cap over the tube in your bleach tray. You'll also note a similar arrangement for your softener dispenser. Clean both caps and tubes. Make sure that the caps fit properly back down over the tubes. The syphoning effect will work only up to the point that the circuit is broken by air. If your cap sits up too high, the syphon effect is broken early, leaving residue (water) in the dispenser.
Best regards, --W/D--
Try removing the dispenser cup - and washing the inner cup thoroughly- run a sanitary cycle with whites and chlorine bleach mold and mildew likes to haunt these front loaders - be sure to run a bleach hot water cycle once weekly
The Sears repair man told me that I was filling the bleach and fabric softener too high and when you close the tray is splashes over and runs into the drum. Not all of it runs out though just the portion that goes over the Fill Line.