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HP cp4025 error 49.ff03 device failure - Office Equipment & Supplies

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My HP LaserJet CP4025 has a device failure screen and error code 49.FF03 what does this mean? It will not do anything.

The first course of action with any 49 error is to get the newest firmware installed, if the machine will come to a ready state. Unplug any USB or network cables and power cycle the printer. If it comes to ready, check any computers configured to print to ensure that no stale print jobs are stored in any print queues. (this is an important step, double check that all workstations are cleared). Once you are sure you have all queues cleared, plug the network or USB cable back in and see if printer stays are ready. If it does, go to and download the current easy firmware installation file for the 4025 and follow the instructions to update the firmware. If the machine will not come to ready even with network/usb cables disconnected then you may have a bad formatter or faulty memory on the formatter.

Oct 06, 2014 | HP LaserJet Office Equipment & Supplies


How To Fix The HP Printer Error 49? The HP printer 49 error is a...

How To Fix The HP Printer Error 49?

The HP printer 49 error is a result of an internal communication issue where the firm has led to a critical error and the formatter processor has simply aborted its operation. The error also has letters defined as XXXX which refers to the issue of this fault. HP records these messages so that if they have started recognizing a high level of error with the same fault address they can easily focus on making various changes with the firmware or other such parts to help prevent the error from executing on repeated basis. According to HP technical support experts, it is said that the error 49 error is a serious cause of a bad printing command, corrupted data, various invalid operations, firmware, formatter, or even it is possible due to EIO card or memory accessories.

Steps to fix the HP Printer error 49

Step1: Power-Off Phase

    ·Power off the device and then carefully disconnect all the communication cables; Network, USB, or Parallel cable.
    ·Wait at-least for 30 seconds and then turn the device back on. If the error still exists then it is a possible device error. If the error does not go away then it is a symbol of Communication Between the Computer and Network Step2: Managing the printer
      ·Unplug the printer and then carefully remove all the accessories such as EIO cards, memory, extra trays, duplexer (if removable), and envelope feeder.
      ·If the error does not exists after you have powered on the printer, start reinstalling the parts one at a time, by powering off before you go ahead with the installation phase of each part till you find the error cause. Next, the firmware needs to be updated to fix this type of issue. Step3: Further method
        ·If the 49 error is present in the printer after removing possible causes then try a cold reset or NVRAM initialization method first. A cold reset process will further reset every minor stored memory settings such as control panel settings or internal and external jet direct settings. NVRAM is more elusive as well as clears out all the internal memory such as error logs and other possible counters.
        ·If this 49 error continues to exists, it is advised by HP tech support experts to replace the firmware DIMM, if there is one.
        ·Check for a proper service manual for specific 49 errors parts Get in touch with our HP customer support Toll-Free 1-800-213-8289
        department for instant solutions to your issues now! We are always there to help you out for any related HP printer error queries.

on Apr 28, 2017 | Miscellaneous

1 Answer

Hp color lj cp4025 error 49.2fa7 code how to clear

HP color LaserJet cp4525dn error 49 2fa7

Disconnect the network cable or usb cable and try again. If the message does not come on, you have a bad job trying to print each time the printers signals the network it is ready. You need to delete the bad job. Sometimes you can keep the network cable disconnected until it comes to ready and then plug it in and keep hitting the cancel button in attempt to cancel the job, but most times you need to delete the job at the computer or server which is sending it.

Jun 23, 2014 | Office Equipment & Supplies

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From HP support forum possible defective hard drive.
you may be able to disconnect the drive to get the printer operational,
but you lose some functionality
49 errors are communication errors with other devices in printer.

Mar 20, 2014 | HP LaserJet M3027 MFP Printer

1 Answer

HP LaserJet 3055 All-In-One Printer "49 error turn off"

The 49 code is related to one of three things on this unit.

1. You accidentally used a refurbished toner instead of one directly from the manufacturer which tends to cost a bit more. The certified one from the dealer is known to clear this error code instantly.

2. Your internal memory cash will need to be reset

3.You have internal hardware failure which can not be repaired by the user and must be sent to the manufacturer.

Mar 22, 2013 | HP LaserJet 3055 All-In-One Printer

1 Answer

My HP CP4525 has message :Mem Test Failure - Replace FMTR. Can you tell me what this is?

Replace the Formatter Board
s.gif HP LaserJet CP4025/CP4525 Formatter Board (Part # CC493-69001)

Jul 08, 2011 | Office Equipment & Supplies

1 Answer

Error 49 Cycle Power FFF

49 errors are possibly one of the most difficult to diagnose.

49 Indicates that a firmware error occurred that caused the processor on the formatter to abort an operation.
This type of error can be caused by invalid print commands, corrupt data, or invalid operations. In some cases, electrical noise in the cable can corrupt data during transmission to the printer.
Other causes include poor quality parallel cables, poor connections, or home-grown applications.
On some occasions, the formatter is at fault, but this is usually
indicated by a 79 Service Error.

I see you state a 49FFF? any other letters or digits displayed?
Specifically 49 FFFF can be a problem if the ribbon cable from the DC controller to the interconnector board is not connected. The control panel display will also be dark.

Other 49 FFx errors can be:

NEC firmware chip error - replace the Firmware
Unsupported EDO Memory installed - Remove unsupported RAM
Fuser life test error during Boot cycle - Replace the Formatter
A Large print Job (>800 pages) or complex graphics can cause the device to quit printing. - Simplify the Print Job, lower DPI etc.,

Good luck

May 02, 2010 | HP Color LaserJet 4500 Printer

1 Answer

Service Error 49 FF04

A 49 error is a firmware error, it might be caused by the firmware itself, or by the failure of a printer module.

How to isolate the cause:

- Verify that the problem is not being caused by a specific job, this error can be caused by bad information being sent to the printer.
- Power off and remove any installed EIO devices, (JetDirect Cards, Hard Drives), power on and test.

Cold Reset the printer:

- Power off, remove any optional memory, power on and retest.
- Power off and reseat any memory and firmware modules on the formatter board, power on and test.
- Power off, reseat the formatter board, power on and test.

Check firmware version: on newer machines with flashable firmware upgrade to the latest version. If you are running the latest version reload it, this might fix corrupted firmware. (Some printers have flashable firmware, others use a Firmware DIMM which must be replaced to upgrade.)

If you haven't found the cause yet it's time to start swapping parts:

- Firmware module if it's a DIMM as opposed to being part of the formatter.
- Memory if installed, some printers have to have at least one memory module installed to run, and it must have enough capacity to function, in some cases installing a module that does not meet the minimum requirements of the machine will cause a 49 error

Dec 11, 2009 | HP LaserJet 2430dtn Printer

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