Question about Whirlpool 24 in. DU1100XTPS Built-in Dishwasher

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Whirlpool dishwasher won't start

My Whirlpool dishwasher won't start. Repairman says door switches but the cancel/drain cycle works. To me that say's the door switches are OK. Right or wrong?

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  • bissel Jan 08, 2009

    I have the same problem Nothing works no lights at all till you press the pot and pan cycle button and then the drain light comes on . I have just spent $120.00 for a new curcuit board and made no difference there is a small pot with 4 wires two on each knife I don't no if this is a potentiometer no power is going to this so I'm at wits end on this thing I guess it's time to call the repair man Should have bought a May Tag .Kenmore made by whirlpool.

  • Anonymous Apr 19, 2009

    Striker doesn't fit properly and comes out. It can be pulled out easily. Apparently misaligned and does not trip door switch.

  • Anonymous May 16, 2009

    I have the same exact problem.. I'm going to try buy a switch first to see if that fixes it... then if no i'll buy the LED controle panel for $112

  • Kelly Brown Aug 01, 2012

    I have had the same problem with my dishwasher twice in the last 2 months. I found that if you run the diagnostic test As decribed in the schematic in the kick panel, the washer will be normal at the end of the diagnostic --- but I don't know why. Does anyone know why this is?

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I have had the same problem with my dishwasher. I.e., the buttons don't respond (no LED) when you press them. Only the "Cancel/Drain" light works and the dishwasher reacts to cancel/drain. I found a diagnostic in the kick panel that has you press; "heated dry, normal, heated dry, normal" within 6 seconds and the washer goes through a diagnostic. All of the tests perform as they should and at the end the washer works again. I don't know why unless doing this resets the circuit board. Does anyone know?

Posted on Aug 01, 2012

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Your dishwasher has one door switch and the dishwasher will not operate if this switch is not working. So you are right!

Posted on Feb 25, 2009

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My whirlpool dishwasher (GU980SCGB3)will not drain. Wash cycle works fine. Water will not drain when the cycle is finished.


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Contact appliance repairman,

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I don't this action would have caused the problem. For dishwasher to run you need the door lock switch to operate. If door is not closed it will go to Cancel.

Check item 12 in this diagram.

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The dishwasher will go through a cancel cycle (drain the tub) and will then let you start it up again.

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It sounds like the thermal fuse in the control console has blown.
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Remove the outer door panel and then the console.
Remove the black plastic cover from over the circuit board if it has one.
You should see the thermal fuse clipped to the circuit board housing.
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Turn power back on to unit, hold door switches down and cancel cycle. The washer should drain the water.
If this doesn't work, check your door switches to make sure they are closing properly.

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