Question about RCA DRC8335
Every dvd i have been trying to play says it is incompatable not reading dvd. sometimes it reads a dic but that is very rare.all my dvd's use to read dic and now it hardly reads any.could i have touched something.is there any way to fix it to read again? error says dic not compatable put a dic in that is compatable.now they all say tha. New ones and old .cleaning dosen't help.can you?
To ALL users of the RCA/Thomson DCR8335 VCR/DVD combo player/recorder.
NOTE: This unit is problematic and most likely, that is why is has been discontinued. I've have all the problems listed at this site and www.consumeraffiars.com. I would advise to stay away from RCA/Thomson and Audiovox (as I read online that Audiovox bought out RCA Audio/dvd products). They won't even honor the written warranty to repair the unit at a local RCA authorized facility. They are stating that repair parts are no longer available, and the only recourse they are offering is to exchange the unit with another problematic DCR8335 which is not accecptable in my opinion. They also want you to pay for the return shipping which is not cheap. If you push them to talk to a manager and refuse to pay the return S&H, they offer to give you a prepaid shipping label to pay for the return shipping. I refused to take the same unit as a replacement as I read online testimonials of others who did and encountered the same issues. We need to complain and have them offer a monetary refund so that we can purchase a comparable replacement unit of our choice after researching the product so we don't end up in a similar scenario.
Wishing you all the best with your resolutions pursuits...
Have a great day!!! :)
Posted on Feb 02, 2009
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