Question about HP SimpleSave 1 TB USB 20 Hard Drive
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Posted on Jan 02, 2017
SOURCE: My Hp SimpleSave 1TB just
The external storage device has several major components:
* USB cable
* external power-supply
* disk-drive inside the enclosure
* USB-to-disk-drive adapter inside the enclosure.
Try a different USB cable.
Try a different USB port on your computer.
Try a USB port on a different computer.
Take a multi-meter, and measure the output voltage/amperage of the power-supply,
and compare with the specifications on the label of the power-supply.
Open the enclosure, and remove the disk-drive, and attach it as a "slave" drive in a desktop computer, to see if bypassing the USB-to-disk-drive adapter bypasses the problem.
Look at the label on the disk-drive, for manufacturer, product-number, serial-number, and manufacture date. Access the manufacturer's web-site, and use "check warranty status" to see if the warranty still is valid. If so, the drive can be replaced, at minimal cost to you.
Buy a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.
Search online for a professional "data recovery service". For a significant fee, they can repair your disk-drive, just long-enough to copy your files to a new disk-drive.
Posted on Nov 04, 2010
SOURCE: My hp SimpleSave have been
There are two possible causes for what you're describing. Either the disk drive inside the enclosure is dying/dead, or the circuitry inside the enclosure is having problems. The only way to know for sure would be to open the enclosure and remove the drive. With the drive removed, you can either connect the drive to a computer using a SATA cable directly or using a SATA to USB dock. Or you can try another hard drive with the enclosure to see if it has the same issue.
Posted on Feb 28, 2011
SOURCE: The HP SimpleSave external disc
click start control panel administrive tools ,computer management ,device
manager look through all of your devices if you see a yellow
question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again, sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems
click start control panel administrive tools computer management disk management right click on your drive select properties click tools you should see click check now click start two boxes automatically fix files and scan for and attempt recovery of bad sectors place then a tick in both boxes then select check now start or you might tick one box then return after its finished the first repair then return and tick the second box you should not do anything while the chkdsk utility is in progress any input may damage this drive
click start click on my computer you should see your drive and you still need to format
right click then select format
another way is to control panel administrive tools computer management disk management right click on your drive select format
hope this helps
Posted on Jul 14, 2011
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