Question about HP SimpleSave 1 TB USB 20 Hard Drive

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My USB port broke on my 1T hp SimpleSave external hard drive. I have approx 900 GBs of music and videos and pictures. What is best course of action?

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  • 137 Answers

Do you mean the actual port on the portable hard drive? If so, it's quite simple. You should take out the HDD inside the shell, and purchase an enclosure which you place the HDD in, you can continue to use it as an external hard drive after! :)

Posted on Nov 03, 2012

  • Jim Mack Nov 03, 2012

    I bought one of those this morning from best buy for 40 bucks and put inside the shell and then plugged via USB but the computer did not recognize the external hard drive. I tried on a laptop as well and still nothing. You could hear the drive working but nothing. Ay suggestions?

  •  Anthony Tsoi
    Anthony Tsoi Nov 04, 2012

    Is yours the powered type? i.e. needs power from the mains or needs two USB powering it? If so, the power may not be sufficient to run the HDD, especially the larger 3.5" ones. What you can do is, take the HDD out, and place it in a desktop directly or use a powered USB hard drive dock.

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Posted on Jan 02, 2017

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SOURCE: My Hp SimpleSave 1TB just

The external storage device has several major components:

* USB cable

* external power-supply

* disk-drive inside the enclosure

* USB-to-disk-drive adapter inside the enclosure.

Try a different USB cable.
Try a different USB port on your computer.
Try a USB port on a different computer.

Take a multi-meter, and measure the output voltage/amperage of the power-supply,
and compare with the specifications on the label of the power-supply.

Open the enclosure, and remove the disk-drive, and attach it as a "slave" drive in a desktop computer, to see if bypassing the USB-to-disk-drive adapter bypasses the problem.

Look at the label on the disk-drive, for manufacturer, product-number, serial-number, and manufacture date. Access the manufacturer's web-site, and use "check warranty status" to see if the warranty still is valid. If so, the drive can be replaced, at minimal cost to you.

Buy a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Search online for a professional "data recovery service". For a significant fee, they can repair your disk-drive, just long-enough to copy your files to a new disk-drive.

Posted on Nov 04, 2010

  • 1 Answer

SOURCE: My 1TB HP simplesave hard drive is not working

i have the exact same problem..... where you able to fix yours?

Posted on Sep 22, 2010

  • 1 Answer

SOURCE: Using the USB cable I connected my HP Simplesave

Be sure you close any program that has accessed the drive.

Posted on Jan 12, 2010

dkammeyer79
  • 92 Answers

SOURCE: My hp SimpleSave have been

There are two possible causes for what you're describing. Either the disk drive inside the enclosure is dying/dead, or the circuitry inside the enclosure is having problems. The only way to know for sure would be to open the enclosure and remove the drive. With the drive removed, you can either connect the drive to a computer using a SATA cable directly or using a SATA to USB dock. Or you can try another hard drive with the enclosure to see if it has the same issue.

Posted on Feb 28, 2011

bronk50
  • 27725 Answers

SOURCE: The HP SimpleSave external disc

click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again, sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems
click start control panel administrive tools computer management disk management right click on your drive select properties click tools you should see click check now click start two boxes automatically fix files and scan for and attempt recovery of bad sectors place then a tick in both boxes then select check now start or you might tick one box then return after its finished the first repair then return and tick the second box you should not do anything while the chkdsk utility is in progress any input may damage this drive
click start click on my computer you should see your drive and you still need to format
right click then select format
another way is to control panel administrive tools computer management disk management right click on your drive select format
hope this helps

Posted on Jul 14, 2011

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Related Questions:

1 Answer

Pc wont recognize my hp simplesave 2TB external hard drive


No PC stated
No OS stated. (operating system) nor if PC is internet connected.
no Simplesafe model stated, is it the 3.5" HDD? version
id yes it needs power pack to use it. HDD uses huge currents to start up. and spin.
USB ports?
if the drive fails on all PCs, the drive is bad. (or was erased by grimlin's in the night)
plug in the power pack 12vdc is correct.
do not mix it up with other packs or boom.
then listen to the hdd case with you ear, here it spin up?
if not the pack is dead, or the hdd is dead.


here is the power pack for it sold in stores
see that model number there you forgot, to mention, MD2....~~~~

12V Mains AC-DC Adapter for HP Simplesave 2TB MD2000HB External Hard Drive HS....

the drives can fail and be good.
for many reasons.
  1. bad usb port
  2. usb port driver missing.
  3. OS virus corruptiong
  4. drive fails to spin means no 12vdc power. (bad power pack)
  5. using a laptop and expecting the weak USB ports to start HDD motor, will never happen, on large 3.5" HDD. some cant even start a 2.5"

http://www.pcdied.com/external-hdd.html

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Hp simplesave not recognized xp


Unfortunately XP is no longer supported. You could try reinstalling the OS from your CD.

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Keeps saying not responding


Your external hard drive has gone bad. You may even hear clicking coming from it.

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Need to replace power adapter for HP SimpleSave


Try www.ebay.com Type make and model and refine search to power supply. The second option is go online to HP contact customer support and the technical department to see if they can supply the part.

May 01, 2012 | Computers & Internet

4 Answers

My hp SimpleSave have been working fine until this morning. I plugged in the power and the USB cable now its taking a long time for the computer even recognise the external drive even after it registers...


There are two possible causes for what you're describing. Either the disk drive inside the enclosure is dying/dead, or the circuitry inside the enclosure is having problems. The only way to know for sure would be to open the enclosure and remove the drive. With the drive removed, you can either connect the drive to a computer using a SATA cable directly or using a SATA to USB dock. Or you can try another hard drive with the enclosure to see if it has the same issue.

Feb 28, 2011 | HP SimpleSave 1 TB USB 20 Hard Drive

1 Answer

My Hp SimpleSave 1TB just quit working on windows 7. When I plug it in my computer realizes I have a drive in the usb but it doesnt open or anything.


The external storage device has several major components:

* USB cable

* external power-supply

* disk-drive inside the enclosure

* USB-to-disk-drive adapter inside the enclosure.

Try a different USB cable.
Try a different USB port on your computer.
Try a USB port on a different computer.

Take a multi-meter, and measure the output voltage/amperage of the power-supply,
and compare with the specifications on the label of the power-supply.

Open the enclosure, and remove the disk-drive, and attach it as a "slave" drive in a desktop computer, to see if bypassing the USB-to-disk-drive adapter bypasses the problem.

Look at the label on the disk-drive, for manufacturer, product-number, serial-number, and manufacture date. Access the manufacturer's web-site, and use "check warranty status" to see if the warranty still is valid. If so, the drive can be replaced, at minimal cost to you.

Buy a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Search online for a professional "data recovery service". For a significant fee, they can repair your disk-drive, just long-enough to copy your files to a new disk-drive.

Nov 04, 2010 | HP SimpleSave 1 TB USB 20 Hard Drive

1 Answer

Aspire Notebook 5735-4774 won't display on external CRT monitor


If the video chip on the Aspire motherboard is OK then the image on the external monitor would be OK. If not then the video/motherboard is faulty.
To gain access to data on the hard disk, remove the hard disk and connect it to an USB hard drive adapter and plug it into a working computer's USB port. The computer will see this as an external hard drive.
Alternately -
You can put the hard drive in an USB hard drive adapter case and use it as an external USB hard drive.

Dec 21, 2009 | Acer Aspire 5735 Notebook

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