Question about Lenovo IBM 3583 L72 Tape Library 3x LTO1 Drives 19P3977 2x Power Supply 19P3318

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IBM 3585 Picker Assembly hits the bottom of library hard when powered off. Is there a fix for this?

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Servo init failure stalled xy


Hi Edouard

This sounds like the picker has failed to complete the power on self test (POST).
This may be due to a damaged library or simply due to a tape blocking the picker movement.

POWER OFF!
Try opening the library to make sure your tapes are all properly located in the magazines and have not fallen out.
Also try gently moving the picker to see if you can locate any other obstructions. Be very careful as you obviously do not want to break the picker or anything else accidentally.

If you are in the UK and are still having trouble, click the link below and we will do what we can to help.

LTO Repair service UK Based All manufacturers of LTO drives repaired

Feb 28, 2014 | Quantum SCALAR 50E LIBRARY LTO3HH TAPE...

1 Answer

9E 09


Hi Alan

Error 9E - Elevator range of motion out of specification

The Elevator (the part of the robotics assembly that moves in the vertical direction) range of motion out of specification

If possible, check for an obstruction by powering off the library and either removing a magazine or a drive to view the robot. Gently remove the obstruction, replace all magazines and drives and then power up the library.
Re-try the last operation

If you are in the UK and are still having trouble, please click the link below and we will do all we can to help you.
LTO Repair service UK Based All manufacturers of LTO drives repaired

Feb 27, 2014 | IBM Computers & Internet

1 Answer

Error codes: 8C0A, 8C0D


This sounds like a picker fault (rotation blocked). Remove the mags from the library.
remove the power from the library (and your watch!)
Gently feel about inside the library and remove any additional tapes floating about inside.
Try again.
If this does not work then try going to http://tape-drive-repair.com as they have spare parts and pickers that they can use to fix the library.

Sep 27, 2013 | IBM TS3100 (3573S4S) LTO-4 Tape Drive

1 Answer

IBM TS3200 tape Library error code 9E 09 Hi There


OK if you are in the UK then defiantly try going to http://tape-drive-repair.com/ for them to help as these can be a pain to seat the picker correctly and you might well need parts anyway.

However if you are in the US and are unable to do that:-
Dissconnect the power.
Gently raise and lower the picker by hand and again check for any obstructions.
Sometimes the picker comes off its rails or skips a gear.
You can also try raising the picker to the very top before lowering again - make sure the picker is totally level when it returns to the bottom.
This is the same unit (in effect) as the dell TS4000 so that might also give you another search term when googling the issue.
These units are great libraries but you must be very gentle with them when doing this sort of procedure as it is easy to bend and break things.
Also make sure the library is totally square in the Rack - i have one unit where the customer had one corner 1U too low in the rack but the library had still managed to be screwed into the rack. Because the library was no longer square, things started to jam and fail to pick tapes. Once square again all was well.

Sep 03, 2013 | Computers & Internet

1 Answer

Error elevator init


OK if you are in the UK then defiantly try going to http://tape-drive-repair.com/ for them to help as these can be a pain to seat the picker correctly and you might well need parts anyway.
However if you are in the US and are unable to do that:-
Dissconnect the power.
Gently raise and lower the picker by hand and again check for any obstructions.
Sometimes the picker comes off its rails or skips a gear.
You can also try raising the picker to the very top before lowering again - make sure the picker is totally level when it returns to the bottom.
This is the same unit (in effect) as the dell TS4000 so that might also give you another search term when googling the issue.
These units are great libraries but you must be very gentle with them when doing this sort of procedure as it is easy to bend and break things.
Also make sure the library is totally square in the Rack - i have one unit where the customer had one corner 1U too low in the rack but the library had still managed to be screwed into the rack. Because the library was no longer square, things started to jam and fail to pick tapes. Once square again all was well.

Sep 02, 2013 | IBM System Storage TS3200 Tape Library...

1 Answer

Robotic hardware error and I/O station status shows open


A physical obstruction in the path of the robot's motion. Examples
include tape cartridges that are extending from the picker assembly or
from a storage location, as well as tape cartridges or debris that may
have collected on the floor of the library.
2. A large number of electrical hardware failures. Firmware or hardware
detects that motion control is not occurring properly (encoder issues,
motor driving circuits, motor winding issues, etc.)
3. A relatively small number of mechanical hardware failures that do not
result in the detection of a complete obstruction, but where motion
control generates robotics firmware error codes (contamination or damage
to encoder wheel, high friction, etc.).


Possible FRUs is Robot Assembly

Sep 01, 2013 | IBM System Storage TS3200 Tape Library...

1 Answer

HP StorageWorks 1/8 Tape Autoloader SDLT 320 - tape library - Super DLT - SCSI Displayed Error! Code: A0 When you try to import or export are displayed error code 90


The library picker arm cannot move to the home position. There could be something blocking it. Try the Reset option from the Configuration menu. This is detailed in the library user guide.

Jan 11, 2011 | Quantum ValueLoader SDLT 320 Super DLT...

1 Answer

ADIC Scalar 100 Picker Problem


It will probably be cheaper to replace the unit with a new LTO4 as service is very $$$ expensive.

Jan 07, 2010 | ADIC Scalar 100 Ultrium Tape Drive

1 Answer

I was given a IBM netvista and I have to setup the hard drive what keys do I hit to get into setup


Hi,
Make sure the computer is off, hold down F1 and start the computer, that should get you into the BIOS setup.
If not hit the F1 key when you see the IBM logo, you may have to repeat this until you get in to setup as you have to be fast with an IBM machine.




Regards.

Aug 17, 2009 | IBM (24P6829) for NetVista M41 160-Watt...

1 Answer

Error on ATL M2500


most likely this is a drive issue or picker problem. did u try to power cycle the library?

Nov 19, 2007 | Quantum ATL M2500 Tape Drive

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