Question about SYBA SY-UEN-3SL Silver Versa Series Aluminum 3.5" USB 2.0 External Enclosure - RETAIL (DSSBSYUEN3SL) Drive Case

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Versa Drive 3.5

I plugged the USB storage drive into Dell PC 270D / Windows xp Home Edition, system realized the new hardward in place but say could not be installed properly and fail to work. What should I do to fix this problem or is there any new drivers for this device. Thanks

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Re: Versa Drive 3.5

Does the computer put up a presence at all [drive Icon?] If it dos right click on it and click format or properties and format. If not go to Control panel Admin Tools/Computer Management/storage/disc management, and see if it is recognised there. attempt to format from this position if you can.

Posted on May 26, 2007

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if you can get another hard drive and place it in the enclosure plug usb cable in then turn on the enclosure and see if this works if doesnt place it on another unit or pc and see if it accepts if it does then the usb drivers need to be re-installed goto my computer device manager and find usb it looks like a trident hilight this and click uninstall from menu list in properties then on the top of manager there will be a computer with a spyglass click on this and windows will find new devices let it continue then reboot then re-try enclosure if all goes well it will come up found new device. retry other hdd you first placed in enclosure if it dosen't feel hdd is turning the platters then get rid of hdd. hope this goes well

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