I plugged the USB storage drive into Dell PC 270D / Windows xp Home Edition, system realized the new hardward in place but say could not be installed properly and fail to work.
What should I do to fix this problem or is there any new drivers for this device.
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Re: Versa Drive 3.5
Does the computer put up a presence at all [drive Icon?]
If it dos right click on it and click format or properties and format.
If not go to Control panel Admin Tools/Computer Management/storage/disc management, and see if it is recognised there.
attempt to format from this position if you can.
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There is a couple of things that could be going on. The first thing to check is that the drive did not get bumped off its drive letter by another device. If that is the case you just the to assign it a new one. The link below will help you do this.
The other issue is the drive may have gotten disconnected improperly. I had the same problem with one of my drive on my XP system as well. It partly has something to do with the USB controller to my understanding. Alot of times if you plug it into another computer it will detect it and ask to run a scan to repair the drive. After this you should be able to access the drive on your XP system again. Note I have the best resolutes when I plugged the drive into my Vista system. So I would recommend trying to plug it into a Windows Vista or 7 computer to attempt the repair.
Let me know if you have any more problems or questions.
My Setup: Bytecc Model ME-535 hard drive enclosure with Seagate 80GB SATA drive (ST380815AS) hard drive.
My Problem: I plugged in but didn't see anything in My Computer.
My Solution: After Windows finds your device -> Start -> Run -> compmgmt.msc -> OK -> click on Disk Management -> a pop up will ask if you want to initialize the disk, select MBR -> OK -> your disk should show up as unallocated -> right click on that disk -> New Simple Volume -> Next -> next -> Assign drive letter: E -> Next -> Format this volume NTFS with quick format -> Next -> Finish -> It takes a minute or two to finish formatting -> Now shows up in disk management as "Disk1: New Volume (E:) -> My Computer -> see E drive now and it is working!
If neither computers detect it, which is a good form of process of elimination, I would test the cable with a known working. I would then extract the drive from the enclosure. And try mounting into a desktop machine as a slave, or find another enclosure.
if you can get another hard drive and place it in the enclosure plug usb cable in then turn on the enclosure and see if this works if doesnt place it on another unit or pc and see if it accepts if it does then the usb drivers need to be re-installed goto my computer device manager and find usb it looks like a trident hilight this and click uninstall from menu list in properties then on the top of manager there will be a computer with a spyglass click on this and windows will find new devices let it continue then reboot then re-try enclosure if all goes well it will come up found new device.
retry other hdd you first placed in enclosure if it dosen't feel hdd is turning the platters then get rid of hdd.
hope this goes well