Question about Jenn-Air JCD2389G Side by Side Refrigerator

1 Answer

Area between the doors on the side by side are really hot.

The food in the freezer is thawing and the ice in the ice maker tray is clinging together. I notice ice has formed on the door on the inside of the freezer and is now melting. Is there a problem with my fridge or did the door not seal properly? Kenmore Side by Side.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 163 Answers

Hi!!! the door was left open some forgot to close the door..if you have more problems let us know..Good luck..

Posted on Jan 04, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Ice maker not making ice.


TRY DISCONNECTING THE ICE MAKER FROM INSIDE AND RUN HOT WATER OVER IT UN TIL IT IS COMPLETELY THAWED, THEN RECONNECT IT AND SEE IF IT WILL MAKE ICE NOW. SOMETIMES ICE MAKERS CAN BECOMED BLOCKED BY ICE.

Apr 12, 2010 | GE 25.0 Cu. Ft. Side-by-Side Refrigerator...

2 Answers

Water dripping from freezer into refrigerator area and frozen water in freezer


The defrost cycle is melting ice that will not go down the drain tube in the rear of the freezer. This can be a clogged tube due to debris, organic growths or ice blocking flow. What doesn't end up dripping into the fridge ends up freezing in the freezer compartment. Make sure the fridge is level or tilted back slightly.

Unplug the fridge from power. Remove the contents of the freezer and remove the ice maker, back wall plate and floor plate in the freezer section. Remove ice build up on the floor and tray in the freezer by thawing and soaking up water. Flush hot water (use a turkey baster to get at it) at the opening of the drain hose that is connected to the tray to thaw any ice.. once flowing to the evapraor tray under the fridge, mix up 1/2 oz of bleach and 4 oz of water and pour down the tube to kill any bacteria.

Reassemble and restock the freezer. Monitor the temperature of the fresh food (34 deg) and freezer (0 deg) compartments. If you notice the temperatures start to climb, there may be a problem with the defrost timer, terminator, etc. and may require a pro's help.

Good luck!

Mar 12, 2010 | Whirlpool 21.0 cu. ft. Top Freezer...

1 Answer

Turned ice maker off prior to a ten day vacation. Upon return, it would make thin shelled ice cubes and finally stopped altogether. Could the water line be frozen How does one de-ice?


Fastest way is to remove the ice maker tray so that you have an open area where the ice maker filling tube is, then cover your food with a towel or something to help prevent it from thawing while you let refrigerator defrost for about 20 to 30 minutes with a hair drier on warm or a small fan blowing directly on ice maker where the water fill tube or opening is. I does not need to be right next to the ice maker just an unrestricted open area to let it warm sufficiently to thaw it out without thawing out your food in the freezer. A small piece of ice can stop the valve from opening and this can happen if it is not used regularly.

Oct 08, 2009 | GE Profile 20.7 cu. ft. CustomStyle...

2 Answers

GSH22SXA & several problems


For some reason my post has disappeared. I left you with a lot of information and now All I have is a clarification request. Something is going on with the server here today.Sea Breeze

Oct 03, 2009 | GE GSS25JFM Side by Side Refrigerator

1 Answer

Smelly Ice and water leaking into top shelf


Does water in door dispenser taste bad? If not, Try arm and hammer fridge deoderizer. It will help to absorb fridge odors which may be clinging to water molecules in ice maker tray. Ice maker tray is open to freezer area.Water is very medium to infiltrate with odors. Try this first

Jul 22, 2009 | Whirlpool 21.0 cu. ft. Top Freezer...

1 Answer

Whirlpool Gold Refrigerator (GS5SHAXNLOO) Ice maker not running, some ice in maker melted together


I have the same model. This has happened to me several times (usually when the door was kept ajar without notice).
Simply open the door, take a common hairdryer and blow at high speed (hottest also) all around the area of where you can feel the ice in the tray, but hasn't dumped yet. It will usually take about 5-8 minutes of consistently moving back and forth around that area. What has happened is the lines bringing water to the trays have frozen over. When you "thaw" them out, the ice made will dump in about 45 minutes. When you hear the ice fall, you will know it's in working order again. I have NOT heard this is a "flawed" icemaker, only that it is hypersensitive to freezing lines when a door is left ajar. In your case, to prevent this from happening again. If you shut the icemaker off again, make SURE you turn off the source of the water feed BEFORE you turn off the ice maker. By doing this, the lines will empty as it makes it's last tray of water. Try that - very confident it will fix your problem!

May 29, 2009 | Whirlpool Gold White-on-White 21.9 cu. ft....

1 Answer

My GE side-by-side refrigerator is making a fairly loud ticking sound--about once every second-sounds like a big clock.


Water line to ice maker is frozen. Thaw out freezer. Put food in dry ice cooler and open freezer door, reset to OFF, and thaw freezer for four hours. It'll work after that.

May 23, 2009 | GE GSH22JFR Side by Side Refrigerator

1 Answer

Ice maker hasn't worked in years. A couple of days ago food below the ice maker was thawed. Today I felt that the ice maker was hot to the touch. Is there anyway to disengage the power to the ice make


Yes you will need to take the screws that mount the Ice maker to the side of the freezer and unplug the cable plug that is hidden behind the back of ice maker. The only time that element is needed to become hot is the moments before the ice maker drops ice. Thanks, Sea Breeze

May 15, 2009 | Kenmore Refrigerators

1 Answer

KSRA25IL ice cube tray won't fill


The fill tube is probably frozen. Its in the roof of the freezer. turn off the freezer and heat the roof of the freezer with a hair dryer, being careful not to get it too hot,and it should thaw and work again. If you can put the food elsewhere for a day, just turning it off with the door open should work also.

Nov 11, 2008 | KitchenAid KSRS25IL Side by Side...

5 Answers

Freezer compartment leaking water and icing up inside


Solution #3 fixed it.

Pulled everything out of the freezer, found where the drain was, it was blocked with ice, hot water and then a flexible straw, the kind that comes from an ammusment park kids container, shoved it down the opening after the hot water and it cleared whatever was blocking the drain.

Thank you very much - Mark
sdsu1985@yahoo.com

Sep 25, 2007 | Admiral 26 cu. ft. Side-By-Side...

Not finding what you are looking for?
Jenn-Air JCD2389G Side by Side Refrigerator Logo

99 people viewed this question

Ask a Question

Usually answered in minutes!

Top Jenn-Air Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4630 Answers

Richard Roth
Richard Roth

Level 3 Expert

9472 Answers

Dan Webster
Dan Webster

Level 3 Expert

8147 Answers

Are you a Jenn-Air Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...