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Sonicare will not stay on when button is depressed

When you turn on the Sonicare the toothbrush will come on for a second and shut off. We thought it was the head so we bought another, it worked for a day and stopped again.

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  • thomas_tan Jan 28, 2009

    mine also does something similar. i've had it for 2 years now and i did not leave it in the charger after each brushing as recommended in the manual. i don't know if this was the cause. however, i had another sonicare before this and it lasted 4 years without keeping it in the charger after each brushing. philips seems to be having problems. my philips norelco razor also has a problem with turning on (after only 1 year of use). my wife has an oral b braun toothbrush and it's been working well for over 4 years.

  • elevenrandy Feb 28, 2009

    My sonicare comes on for a second then stops. It does this occassionally. This morning it did that but tomorrow it will probably work right. I never know if its going to work. I've had the thing for three years and it has the problem at least 3 times a months. I keep a regular toothbrush on hand. It's makes me want to through it against the wall.



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SOURCE: my daughters sonicare toothbrush makes

This happened to me as well. In my case, it meant that one of the metal bars for the brush head broke. If you unscrew the brush from the base and look at it, touch the metal stabilizer bars inside to see if one of them is broken. If so, a simple brush head replacement will fix your problem.

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This happened to me as well. One long, two short beeps. Incessantly. Only happens when brush is on the charger.

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Recently my sonicare toothbrush has been turning off and on by itself. Is it trying to tell me something? Or do I have a spirit in my house that happens to have really good oral hygiene?

I just got the same problem Sonicare model HX6932/10 .

It would turn on and off at random on its own. pushing power button didn't help,and usually aggravated it starting a new cycle of random spasms. I tried a "reset" by putting it on charger and holding the silver button for 5 seconds, and it would do some morse code "two short and one long" vibration and beap. And it wouldn't stop until i took it off the charger, but replacing it on the charge it would take up its signaling morse code..
I was able to fix the toothbrush by giving it a couple of smacks against the table. Holding it in my fist i HIT the bottom of it (the charging part) against the table several times.
So far it seems like the toothbrush is fixed. turns on and off when i push the button and no more wierd morse code when i put it in the charger. Just to be safe i did the "reset" again, and i this time i got the morse code "two short one long" vibration with the lights at the bottom flashing in unison, but when i let go of the silver button. the morse code stopped for good.
I think it is fixed. YAY.
update: its still a bit finicky but reseting helps (sometimes i hold both of the buttons and it does the trick - during the reset).

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