Question about Kenmore Elite 45986 Front Load Washer

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I am getting an DL F code on my front loader

It use to be a f11 code problem and now it is a DL F code problem. Does anyone know what that means. I have unplugged it for hours and I am still not able to wash anything.

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"dL" indicates Door Lock Failure: dL flashes if the following conditions occur:
Door lid is not closed completely due to interference.
Wash media buildup is preventing the lock bolt from extending.
Machine/motor control detects open door lid switch when attempting to lock.
Machine/motor control cannot determine if door lock is in a locked state.
Check for lock interference with lid or lock bezel

Posted on Jan 04, 2009

  • Suresh Thrithandam Venkata Lakshmi Narayana

    F11 is a serial communication error. Could be as simple as a loose or
    faulty wire harness, bad drive component or more complex like a failed
    MCU, CCU or even the motor. I wouldn't rule out the door lock assembly
    either.

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2 Answers

We have a Kenmore Elite Quiet Pak 4 Washer that we have had for 5 years. It has been flashing F11 and DL back and forth for months. We had a tech come out (not sure he knew what he was talking about) and...


The symptoms are pretty specific for the F11 code on the Whirlpool Duet front loaders and clones (Kenmore Elite and KitchenAid):

If the washer starts to fill but the drum NEVER moves, your MCU is bad

If the washer runs through most of a cycle and then gives the F11 before (or during) a rinse or spin cycle, then you have the CCU relay problem.

If you are interested in having me repair your CCU for you, I offer that service on eBay (website coming soon). My username there is "jhagner"

Thanks

Aug 19, 2011 | Kenmore Front Load Washer

1 Answer

I have an E4 front loader it is flashing F11 what does that mean?


If you're handy, there's a guy on Ebay who seems to specialize in the F11 problem. Here's the web address:

http://cgi.ebay.com/Whirlpool-Duet-Kenmore-HE3T-CCU-Repair-For-F11-FDL-Code_W0QQitemZ230397337074QQcmdZViewItemQQptZLH_DefaultDomain_0?hash=item35a4c05df2

I know nothing about him, but he has great feedback.

Jan 16, 2011 | Kenmore Washing Machines

2 Answers

I keeg getting the dreaded F11 anf DL code!


Hi,
The following list of codes indicates an electronics communication problem with the washer:

Duet HT® washer - F01, F03, F06, F11, F23, F24, F27, F28, F29, F30, F31, F32, F35, F42, F61, F62, F63, F64, F65, F70, F71, and F99
Duet® washer - F05, F07, F09, F10, F11, F13, F14, F15, F21, F22, and FdU
Duet SportTM washer - F01, F11, F23, F24, F27, F28, F29, F30, F31, and F33
PLACEHOLDER FOR ART
To remove the error display, press Pause/Cancel twice.
If Pause/Cancel does not work:
  1. Unplug washer or disconnect power for one minute.
  2. Plug in washer or reconnect power.
  3. Re-select the cycle and press Start.
NOTE: If the error remains on the display, then call for service.

Take care

Jun 22, 2010 | Whirlpool GHW9400 Front Load Washer

1 Answer

F11 and/or dl code on a whirlpool duet front load washer


F11 is:
Serial Communication Error
Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.
Check for:
Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)
Check the Drive system for any worn or failed components
Check MCU
Check CCU
Check Motor
Check Wire Harness

http://www.fixya.com/support/r666194-f11_error_whirpool_duet_kenmore_elite

Check the above link for a detailed article about the f11 error code.
Courtesy:JSrock

Apr 01, 2010 | Whirlpool Duet GHW9150P Front Load Washer

2 Answers

I have the F11 and dL code. There is water and


Hi

Error F11 means Serial Communication Error i.e. communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly. You need to:
  • Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)
  • Check the Drive system for any worn or failed components
  • Check MCU
  • Check CCU
  • Check Motor
  • Check Wire Harness

  • Error code dl is a Door Lock Error. A Door Lock Error occurs if the door cannot be unlocked. It will try to lock it 6 times before displaying the error. You need to check:
  • Door Lock Mechanism broken or removed from the Door
  • Check Door Lock/Switch Assembly
  • Check the wire harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)
  • Door Lock/Switch Assembly Failure


  • Please do rate this solution as FixYa and revert for further assistance.

    Thanks
    Rylee

    Jul 06, 2009 | Whirlpool Duet GHW9150P Front Load Washer

    1 Answer

    What do i do when it says dl?


    usually when it is clicking when it fails and gives you an f11 error code. This means you have a fauly ccu board. it is a communication error between the computer and the door lock. I am 99% possitive you need a new controller.

    Jan 04, 2009 | Kenmore Elite 45986 Front Load Washer

    1 Answer

    Door Lock Problem


    with panel off reach up to lock location pull down on small tab door latch will click (at this point door would pop open if it were closed ) retry operation to see if ok if code dl reappear may to replace door lock if f11 may need new control module under top rear..ck wires first ..good luck

    Sep 09, 2008 | Kenmore Elite 45986 Front Load Washer

    1 Answer

    Error F11


    Plug off the wall. Shaking & vibration of your washer causes circuit board connections to become loose; due to faulty manufacture. Remove the 3 or 4 screws from the back & take off the top cover to secure the connections, make sure they are tight. This applies for the F11 & F dl codes. Works for certain machines, dont see why it wont for yours.

    Dec 10, 2007 | Kenmore 46462 Front Load Washer

    1 Answer

    F DL Error Code


    If you were already experiencing the F11 error code and now experiencing the Fdl error, this more than likely is a failure of the Main Control Board. F11 is a serial communications error associated with the Main Control Board, while the Fdl error is either a failed Main Control Board and/or door latch. You can replace the door latch first to see if the error goes away, but I would almost bet you have a control board problem since you were already experiencing an intermittent error code associated to it. Let me know if you have any further questions.

    Sep 16, 2007 | Kenmore 3.8 cu. ft. HE3t Front Load Washer

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