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The screen won't stay upright

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1 Answer

My dc33 won't stay upright


Send it back to Dyson, they have excellent support and warranties and will fix it for you. If you tell them the problem on the phone they might even just send you the part to repair it.

Apr 07, 2013 | Dyson DC33 Bagged Upright Vacuum

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Power flashes & won't stay on


the screen is burnt out.

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Original upright dyson - cleaner head stiff/sticky and won't stay on floor


Hi Kirsty,

I'm sorry to hear you're having difficulty with your DC07.

If the cleaner head doesn't seem to be pivoting freely to maintain contact with the floor, we'd appreciate the opportunity to provide further assistance. If you give our Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US), one of our advisors will be happy to run through some troubleshooting checks over the phone with you to determine the cause of the issue. They may even be able to talk you through through fixing the machine.

We'll look forward to hearing from you.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

May 29, 2012 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Dyson dv04 won't stay upright


Hi there,

I'm sorry to hear you're having difficulties with your DC04. From what you've described, it sounds as if the valve carriage needs to be realigned. This is easy to do - please follow the steps shown in the video below.

If you'd like any further assistance or advice, please get in touch with us directly by calling free on 0800 298 0298. Our Helpline is available from 7am until 10pm, 7 days a week.

Best wishes,

Jack
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http://www.dyson.com



Feb 13, 2012 | Vacuums

1 Answer

Cannot stand the cleaner upright when finished cleaning today and it will not stay upright


Hi there,

I'm sorry to hear you're having difficulties with your DC14. If the machine won't stand upright, please follow the simple steps shown in the video below to realign the valve carriage.

This should resolve your issue, but if you need any further assistance, please call us free on 0800 298 0298 (UK), or 1866MDYSON (US).

Kind regards,

Jack
Dyson Online Customer Support


Nov 19, 2011 | Dyson DC14 All Floors Upright Vacuum...

1 Answer

My on off button won't stay pressed down so the vacuum won't stay running.


Hi Melissa,

I'm sorry to hear you're having difficulties with your DC17. If the on/off switch doesn't seem to be working correctly, it's best if you get in touch with us directly so we can help. You can call us free on 1866MYDYSON, or email askdysonUS@dyson.com. We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Online Customer Support

Nov 13, 2011 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

Dyson won't go down, stay upright. As I forced it down and turned it on it started smoking. I unplugged and cleaned out by brush but it still won't go down and continues to smoke when turned on....


Hi there,

I'm sorry to hear you're having difficulties with your DC07. I'd advise against turning the cleaner on again, and encourage you to get in touch with us directly so we can help resolve this issue for you as quickly as possible.

You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Online Customer Support

Sep 26, 2011 | Dyson DCO7 Animal Bagless Upright Cyclonic...

1 Answer

The vacuum keeps falling over and won't stand upright. The vacuum won't **** from the bottom, only from the hose in the handle.


No Vacuum will work for more than a few weeks
if you don't own an air compressor & blow them out
after every 2 or 3 uses

May 29, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

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