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Neptune MAH8700AWW won't enter dervice mode

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  • Philip Devole
    Philip Devole Nov 03, 2012

    I try entering the service mode by holding the delicates button and heavy soiled buttons for 3 seconds to put machine in service mode, but it doesn't activate service mode.

  • Richard Roth
    Richard Roth Nov 03, 2012

    You will need to replace the control board then if it does not respond. Here is the part to order. http://click.linksynergy.com/fs-bin/clic...

  • Philip Devole
    Philip Devole Nov 03, 2012

    Machine not worth putting that amount of money into. Has a total of about $400 in parts needed.

  • Richard Roth
    Richard Roth Nov 03, 2012

    I agree with you. I always buy a used appliance. If you buy one with the electronic controls, be sure you have a surge suppressor on it. A power surge causes 90% of my service calls. Let me know if I could help you in the future.

  • Richard Roth
    Richard Roth Nov 03, 2012

    Thanks for using FixYa!

  • Philip Devole
    Philip Devole Nov 04, 2012

    RICHARD I WAS USING THE WRONG KEY CODE TO ENTER SERVICE MODE PRESSING CHIME AND EXTRA RINSE KEY ENABLED ACCESS TO SERVICE MODE THANKS FOR YOUR HELP.

  • Richard Roth
    Richard Roth Nov 04, 2012

    I'm glad it worked.

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  • Washing Mach... Master
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Could you please describe the problem you are having a little better?

Posted on Nov 03, 2012

  • Philip Devole
    Philip Devole Nov 03, 2012

    I try enetering the service mode by holding the delicates button and heavy soiled button for 3 seconds to put machine in service mode, but it doesn't activate service mode

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SOURCE: I have a Maytag Neptune MAH8700AWW that give an E3

Hello. This link will take you to a web page with a discussion concearning your problem. It's 2 pages long and gets a little technical but does come to a conclusion.
http://applianceguru.com/forum2/6484.html

builderdale

Posted on Jan 20, 2010

Krazytech
  • 725 Answers

SOURCE: Maytage Neptune E3 code - Model MAH8700AWW - machine won't finish cycle

“E3” code – Machine control is attempting to drive the motor but is not seeing any tach response. Visual Check shows motor is not moving. (Locked or Hall Sensor fault.)
Possible causes of ‘E3’ codes: 1. Spin drum stuck – Verify that the spinner moves freely to eliminate this cause. 2. Hall Sensor fails or is loose – When the Hall Sensor fails or becomes dislodged, the control doesn't recognize that the motor is spinning and shuts down. The result will likely be an “E3” code in the worst case, or “SUdS” if it is only getting a partial rpm reading. Check wire harness connector(s) to motor.
Hall Sensor – PCB that is located on the back of the motor that senses motor rpm. It is not a separate part, but rather an integral part of the motor.

Posted on Sep 23, 2009

  • 109 Answers

SOURCE: matage neptune mah8700aww purchased five years

4 screws takes the front off the washer to find the leak, dryer probably needs drum rollers. If you didnt know maytag went bankrupt for a reason

Posted on Jul 28, 2010

ZJLimited
  • 17970 Answers

SOURCE: I have a Maytag Neptune MAH8700AWW with error code

"te" error code is caused by a faulty thermistor; likey cause is:
a. Loose wiring at the control panel (directly behind the cycle selector knob)
b. Broken wire at the thermistor (located at the bottom/front of the tub)

To access the wire plug connectors at the control pannel, remove the top cover of the washer. Stand in front of the washer and look for the plug connectors behind the control panel. Pull apart the plugs and re-install.

Test the washer. If the "te" error still occurs it will be neccesary to remove the front panel as well (two sets of special plier-type tools are needed).

Inspect the thermistor closely, with good lighting. If there's a break in the wire it will be at or near the black sheathing / heat shrink material.

Just like a reference guide, this service manual could helpful: MAH9700AW

Hope this helps.

Posted on Oct 07, 2011

kevin_getz
  • 1031 Answers

SOURCE: What's your problem?my maytag neptune washer is not draining

You might have a bad timer or drain pump.

Posted on May 27, 2012

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Matage neptune mah8700aww purchased five years


4 screws takes the front off the washer to find the leak, dryer probably needs drum rollers. If you didnt know maytag went bankrupt for a reason

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I have a Maytag Neptune MAH8700AWW that give an E3 error code. Is there anything I can trouble shoot thru the Service Mode?


Hello. This link will take you to a web page with a discussion concearning your problem. It's 2 pages long and gets a little technical but does come to a conclusion.
http://applianceguru.com/forum2/6484.html

builderdale

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“E3” code – Machine control is attempting to drive the motor but is not seeing any tach response. Visual Check shows motor is not moving. (Locked or Hall Sensor fault.)
Possible causes of ‘E3’ codes: 1. Spin drum stuck – Verify that the spinner moves freely to eliminate this cause. 2. Hall Sensor fails or is loose – When the Hall Sensor fails or becomes dislodged, the control doesn't recognize that the motor is spinning and shuts down. The result will likely be an “E3” code in the worst case, or “SUdS” if it is only getting a partial rpm reading. Check wire harness connector(s) to motor.
Hall Sensor – PCB that is located on the back of the motor that senses motor rpm. It is not a separate part, but rather an integral part of the motor.

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