When I first got the Commando I noticed that when I used the phone against my ear my cheek would touch the screen and odd things happened. Then I received an update to the phone and this problem was solved. Suddenly this problem is now re-occurring again. Can someone tell me why and how to fix it? It is very annoying!!
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when you make a call regularly from the phone can you hear anything from the ear piece, or can anyone year you? if you can year them then your earpiece is fine, but your mic is bad. if you can not hear them then your the earpiece is bad. then the part has to be replaced. that would be the only way to fix it. I hope that helped.
alex budri lone star mobile and accessories.
This will help to reduce the frequency of this issue occurring. I have the same problem and have not yet found a way to remove the Airplane Mode option form the action bar pull-down for the Z998 phone. It is a ZTE firmware issue, not Android.
UNDERSTAND WHAT HAPPENS: when the phone moves slightly away from your ear while talking, the proximity sensor detects that it is not close to your face and it turns the display back on as it should. The screen often comes on with the action bar pulled down and thus all the controls exposed. A moment later your phone touches your ear before the proximity sensor had caused the screen to go blank again, so whatever your ear touches, can become an actual user command, even though unintentional. Unfortunately the Airplane Mode is one of the first selectable options on the Action Bar. You might sometimes notice that Bluetooth, Sound or Mobile Data gets toggle also; at least that does not cause you the dropped call. The problem gets worse when you walk or move around or fidget a lot while talking.
THIS HELPS: manually turn the screen off (press the power button) after you answer the call. Because you deliberately power off the screen, the proximity sensor is bypassed. The job of the proximity sensor is to turn on/off the screen to save battery (the reason of course that when the phone is against your ear, you cannot possibly also look at the screen, hence the proximity sensor turns it off for you). You will soon get in the habit.
Goto Preferences (the gray gear icon - should be on your home screen Then Bluetooth Turn your headset on (on my phone this is done by flipping down the plastic tab that touches your upper cheek The iphone screen should then see it and ask for a pairing If it doesn't, one by one press any other adjacent icons until you see the request to enter the Pairing passcode
If you don't know the pairing passcode, most headsets use 0000, but if that doesn't work you will have to enter into a Google search "(Your headset brand and model) Bluetooth Passcode" and search the resulting links until you find it
Try the earbuds in another device and see if they work there, if they do work, try doing what's known as a hard reset (hold the sleep/wake and home buttons for about 10 seconds, until the phone turns off, and keep holding them until it turns back on, don't touch the screen at all during this process).
If that doesn't work, do a full restore of your phone in iTunes (after backing it up). If that doesn't work the problem is most likely hardware related, and there is little you can do besides take it back to the store.
Probably the ear-speacker is dead. Cause when you turn the speaker phone mode it uses the main speaker on the back of the phone. You'd better bring it to warranty service. But firstly try doing like this: while the device is off get the battery, the
sim-card and the microSD out. Then return them to their places and turn
the device on. Sometimes it helps.