Question about Amana 5939 Grill

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Users Manual & Warranty Information 720-0163

I am looking for the users manual and warranty information for my Jenn-Air 720-0163. While this is the worst grill that I have ever owned, I wanted to try to fix it before throwing it in the trash and spending another $500.

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  • 7 more comments 
  • jpsail Jan 11, 2009

    The lifetime brass burners are shot. I just need the humber where to call for replacements.

  • peterreynold Jan 11, 2009

    Trying to accomplish the same thing. The Cast Brass Burners are shot, Lowes will not help, and the original manufacturer Nexgrill is not supporting the product with replacement parts. I have emailed them to get some resolution (even if it means buying new burners that were supposed to have a "lifetime warranty").

  • Anonymous Mar 03, 2009

    my brass burner are shot after 3 years. I might try cast if i can find them.

  • rbernat4 Mar 30, 2009

    Lowe's sold me a Jenn Air 720-0163 unit and the burners are shot. Not sure whether to attempt a fix myself if I can find a suitable part(s) or take my lumps.

  • Anonymous Apr 19, 2009

    3 years and lifetime brass burners are shot, has anyone had any luck getting warrenty replacments. if so how?

  • rparker559 Apr 29, 2009

    Any luck from Hearing back from jenn-air for replacement burners?

  • tattoo
    tattoo Feb 14, 2012

    i called jenn-air today and told them my 3 burners and 3 flame tamers and
    cooking grids and the warming rack are rested out they are sending me all new ones all i have to pay is $16.49 for shipping. oh and they are also sending me a manual for free..

  • tattoo
    tattoo Feb 14, 2012

    i called jenn-air today and told them my 3 burners and 3 flame tamers and
    cooking grids and the warming rack are rested out they are sending me all new ones all i have to pay is $16.49 for shipping. oh and they are also sending me a manual for free..

  • John Smith
    John Smith Sep 13, 2012



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Hi phvieth,

I am in the same boat. My Jenn-Air 720-0163 lit itself on fire and I need to find replacement valve seals and a manual.

Posted on Mar 27, 2009


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