Question about Acer (91.48R37.002) CD-RW/DVD-ROM (Combo) Burner
Brand new Acer Aspire computer, but when I press the button to open door, green light flashes, but it won't open. I went into hardware section of my computer and pressed eject, but it said that it's (DVD) in use.
I have this problem with my DVD rom too. I don't know if we have the same ones or not. I took mine apart to try and diagnose the problem, and it turns out that there was this thing inside that wasn't dropping down all the way to allow the tray to slide out, it was staying locked in place.
I was unable to find a cure for this.
However, I found that when I press the button to open the DVD rom, when it fails to open, I give the top of mt computer a slap, and it un-locks the mechanism and the DVD tray slides out properly.
I hope this helps.
Posted on Feb 10, 2009
My dvd door the bottom one on my dell won't open. The bottom one opens though. There is no green light on either.
Posted on Apr 28, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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