Question about Acer (91.48R37.002) CD-RW/DVD-ROM (Combo) Burner

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DVD Door Won't Open

Brand new Acer Aspire computer, but when I press the button to open door, green light flashes, but it won't open. I went into hardware section of my computer and pressed eject, but it said that it's (DVD) in use.

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  • uni312 Mar 02, 2009

    All of a sudden, neither my CD burner nor my DVD burner/player will open. I even tried right clicking on it and clicking on eject, but that doesn't work either. They did work, but won't now they don't and I tried rebooting it also, but no luck. I can open it with a paper clip, but if I put a CD in it and close it, when I click on it, it says there is no disc in it. HELP!!!!

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I have this problem with my DVD rom too. I don't know if we have the same ones or not. I took mine apart to try and diagnose the problem, and it turns out that there was this thing inside that wasn't dropping down all the way to allow the tray to slide out, it was staying locked in place.
I was unable to find a cure for this.
However, I found that when I press the button to open the DVD rom, when it fails to open, I give the top of mt computer a slap, and it un-locks the mechanism and the DVD tray slides out properly.
I hope this helps.

Posted on Feb 10, 2009

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My dvd door the bottom one on my dell won't open. The bottom one opens though. There is no green light on either.

Thanks Mike

Posted on Apr 28, 2009

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