Brand new Acer Aspire computer, but when I press the button to open door, green light flashes, but it won't open. I went into hardware section of my computer and pressed eject, but it said that it's (DVD) in use.
I have this problem with my DVD rom too. I don't know if we have the same ones or not. I took mine apart to try and diagnose the problem, and it turns out that there was this thing inside that wasn't dropping down all the way to allow the tray to slide out, it was staying locked in place.
I was unable to find a cure for this.
However, I found that when I press the button to open the DVD rom, when it fails to open, I give the top of mt computer a slap, and it un-locks the mechanism and the DVD tray slides out properly.
I hope this helps.
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yes frn this is happen due to the jam in the DVD rom. when you press the eject button put one pin in the hole that is just below the eject button. so that you can eject your DVD. or just hit the cd ROM slowly.
Yes, this drive is basically dead. You can find pretty cheap prices for new drives at www.pricewatch.com If the drive door closes on a cd or dvd that you want and it will not open back up, use a straightened paperclip and push it into the little hole near the door on the drive, the door will pop open then.
I have a Memorex 52x CD burner. It bought it new and had no problems until about a year after I purchased it. Then suddenly, for no obvious reason, the drive would not open. The light flashed and I could hear the gears trying to open, but it would not consistently open. If I repeatedly pushed the button, eventually it would open.
What I finally discovered is that as long as I keep a disc in the drive, it will open and close with no problems. Now I keep a blank CD in the drive at all times, and so far the problem has stopped. I suggest keeping a blank CD in the drive so you don't lose a "real" CD forever (or have to destroy the burner to get it out). I don't know if this will work for everyone.
I DO NOT suggest inserting a credit card as another poster suggested. I tried this and it DOES NOT work. Plus you risk breaking the drive and destroying your credit card all at the same time (thereby delaying the purchase of a new one). Besides, credit card simply doesn't fit into the very small space around the tray door.
Based on other people's comments and the problems I've experienced, I'd suggest that people avoid buying Memorex products altogether. I bought this drive because my old one died and I was looking for a cheap burner to hold me over until I could afford to replace my computer. I may have saved a little money, but in the end I got what I paid for. My sympathies to anyone who's also experienced this problem.
u can see a pin hole on the drive just above the open button or the green light...press the button once n poke the hole with a pin ,,,,it ll hit a soft end...continue pressing it with some force....the tray will open...