My receipt machine is not cutting the receipt
The Auto-cutter on that model is only a 'partial' cut, (Guillotine-style.)
Since it is an Auto-cutter, if it is not cutting AT ALL, that is not something that a "user" can adjust-for.
See section 7-3 Releasing a Locked Cutter (pg 26) in your manual here:
http://get.acclivitysoftware.com/copdfs/TSP100PrinterManual.pdf
SOURCE: Extra Long Receipts
we have Star TSP 700II and it is doing the same. not just 4inches but sometimes it adds extra 20-30 inches blank space. I think it was due to incorrect paper size settings.
Why dont you to go printer properties->Device settings and change the Friction size..as well as set Pagecut to Partial.
Also change preferences under Properties, advanced and change papersize to what suits you .
pl let me know what happens soon
sean
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