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HPG62 A45SA keeps cutting out while plugged into the mains (the battery has been removed). With the battery this problem doesn't happen. Instead, the plugged in not charging sign appears... Laptop has been updated with all the latest drivers and updates...

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Sounds like your cable/charger/ computer AC plug in had been pulled, damaged, or the transformer is going out. If you can lat you hands on a similar known good AC cord it would help you trouble shoot the problem, you could eliminate the cord and focus on the computer plug-in. The AC/Charger cord transforms AC to DC to charge you battery and and run you computer. Another cable has to have similar specs (output voltage) as to not damage the components. As to the " plugged in not charging sign appears...", Is the battery old, replacement, does it deplete after using?

Posted on Nov 02, 2012


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Posted on Jan 02, 2017

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SOURCE: My Acer Aspire 5720 laptop won't charge while it's running

Hello there:
try removing the battery from the computer and turning on the computer to see if the power cord works correctly if it does inspect the battery and clean the terminals on the battery and computer and put the battery back in while it is still on now you should see the battery show up on the taskbar if not right click anywhere on the desktop and go to properties and than go to than go to screensaver than look towards the bottom and you will see power click on it and you should see the options for the battery ok sorry this was so long but i needed to explain it in full
please dont forget to rate this
best regards mike
(usn retired)

Posted on Aug 04, 2009

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SOURCE: CF 29 battery charging problem


Methinks you are looking for a problem where there is none. The capacity of a battery to hold charge decreases with its usage. !00% or 99% I see no difference. 99% is not a threshold, it is a whole (IMHO).
Start to worry only if they fail to keep the charge for a significant stetch of time (a few hours, depending on power usage).

Hope it reconciles you with the shortcomings of your two batteries.

Posted on Sep 06, 2009

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SOURCE: my compaq presario f500 won't start on battery and

I can tell you, screen issues and wireless issues are one of the problems that goes with a laptop that is GOING TO FAIL. In your case, the F700 is the more expensive F500 which was confirmed by HP to be a failure/defective. But you have the f500 - I actually had this problem, and what I did was I cleaned off the battery contacts with rubbing alcohol on a q-tip and it worked again, but for you, this might be a sign of hte laptop failing.

First the problem manifests as a loss of the wireless connection. Soon, intermittent failures and random reboots and a HOT laptop will turn into a black screen and an inoperable laptop > ie a door stop.

Go to and you will see almost 2,000 users with the same issue. The problem lies with the nVIDIA GFX chip on the motherboard. THE ISSUE IS UNREPAIRABLE. Any repairs will force the laptop to fail again.

This issue has actually landed me in small claims court where I am suing for hte full cost of this laptop because not only is hte laptop defective, nVIDIA admitted it, and HP covered it up.

Join us at and we will give you the know how to get this issue fixed/your $ back. We even have links to all of the information!

Send me a PM if you want more assistance.

Posted on Jan 09, 2010

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SOURCE: My brother's new e machine E525 Laptop is fully locked. This

I would put Norton 360cd in and boot the computer there shouldbe.
a recovery option on the disk

Posted on Jan 10, 2010

  • 1 Answer

SOURCE: Toshiba Satellite L305-S5907 won't charge battery.

Thanks to avatar8.jpgJesse Lohse .

My battery is charging now. As per your say to remove the battery and check to see if the prongs are dusty or if it is blocking the main connector or anything else. So, i removed the battery and checked and it was quite dusty so i removed the lint and dust from it. Now it's starting to charge. Now it's at 19%.....Thanks you're the genius

Posted on Mar 22, 2012

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I would clean your battery terminals. They may be corroded enough to not allow enough amps to the power systems but will be enough to keep the radi and lights on. I had it happen to me. REmove the cables from the battery and clean them with a wire brush(connectors on the wires too) and then try it again

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Perhaps remove the multi-bay battery, and let main battery charge all the way. Then reattach multi-bay battery, and see if it's recognized.
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That is AC adapter (Charger) removed, then remove multi-bay battery.
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Running a ups without batteries is not a got idea, the batteries are a critical part of the system and without them the ups will not function when the mains power is cut off.
however we can determine if the batteries may be an issue by removing them and checking the output voltage of each battery with a multimeter. I have personally found in the past anything less than 6v may or may not indicate an issue.
With all that said the ups should still turn on and try to boot and charge the batteries regardless if the batteries are dead flat or not. Assuming mains power is connected and the safety fuse is good then it seems most likely a fault in one of the control boards.

It's also worth mentioning that the fans will only start when either the inverter is running ie the mains supply is cut or like in my units the fans will remain on after the mains supply has been restored until the batteries have been recharged.

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Give us more details if you really want help. What do you mean by Google and Documents quit working? What happens if you try to open your internet browser? What happens when you try to open a document?

You most likely have some type of virus infection. And if when you click on an application such as Word, Notepad, Internet Explorer, etc. you get a screen that pops up asking you which program would you like to use to open it, then your Program/File Associations has been changed by the virus.

A slow system is definitely a sign of a virus infection. Now McAfee and Norton will slow you to a crawl if you let your subscription expire and not renew it. So it's best to remove them (uninstall) if the subscription has expired and you don't plan on renewing it.

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After 5 minutes reconnect the battery.

Then with the help of a friend try holding the # & * keys while they turn the mains supply back on.

These are generic resets for most house alarms but I'll keep looking if there's a specific one for your system so if neither of these work just let me know.

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