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Canon w8400 error code E02D02 - Canon imagePROGRAF W8400 InkJet Printer

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Posted on Jan 02, 2017

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SOURCE: i have the canon

check the paper selection button. Is cut sheet or roll paper?

Posted on Oct 30, 2008

  • 1219 Answers

SOURCE: i have canon w7200 printer

this means that you have problem with carriage home position error.

This is displayed when the carriage homeposition sensor could not detect the
carriage within the prescribed time.

Some of things that needs to be checked or replaced:
1.Visual check
Remove any foreign objects adhering to the carriage contact section, carriage
homeposition sensor, linear scale, and linear sensor.
2.Carriage homeposition sensor
Check operation using SERVICE MODE>I/O DISPLAY, and replace if anything
does not function normally.
3.Cable connection check
Replace the cable between the carriage homeposition sensor and engine controller
if the connection is not functioning normally.
4.Replace the linear scale.
5.Replace the linear encoder.
6.Replace the engine controller.
7.Replace the system controller.

How to enter Service mode:
Follow the procedure below to enter Service mode.
1) Turn off the printer.
2) Turn on the printer while holding down the [PAPER SOURCE] button and [Online]
3) Check that "Canon W72xx" is shown on the display, and then release the buttons.
4) Next, "SERVICE MODE" is shown on the display. (If sheets are inserted, this will
be displayed after the sheets are loaded.)
5) Use the [down arrow] button to make a selection.

Hope that helps!

Posted on Apr 27, 2011

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