I had this same issue on my 930. You need to edit the bitmap with paint and make sure the dimensions are the exact same as the splash file. Rename the new splash screen with the same filename for the old startup screen and delete the old. That should fix it
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suspect that your maps file is corruped or lost. this may have occured due to a drop or other inteference such as high magnetic field or eletromagnetic interference. if you connect your tomtom to your pc you can view inside to see if the maps are in the device. if they are not then you may have to redownload them from any map software you had or from the TOMTOM website using tomtom home.
On the map screen, tap the screen anywhere, then tap "change preferences", tap forward arrow until you see "Brightness preferences" tap brightness preferences, adjust preferences to your preference and then tap done
I assume you mean the device ID code. Start your tt and go to the map screen, if it isn't already displayed. Tap the bottom right hand corner where the GPS signal meter is. On the next screen tap the version number. The next screen that comes up will have your device ID code, among other things.
You may want to try operating your TomTom from TomTom Home. This has seemed to work for a lot of people who do not have backups, as you are connected to their site. Apparently, a file or two are updated, and you are back in business. Here's an example:
"Though not using a 720 my 500 wouldn't startup after upgrade to 7.16. Always stuck on the first splash screen.
After conncting to Home I chose Operate my Go and another file was downloaded. After this the device would boot up norammly when not connected to my PC.
Radioland, I am having the same problem only I am trying to with mine only I am trying to update my guarenteed map. I have DSL and usually have no problem but it is taking over 3 hours to even attempt the download then I get a system error.