Question about Creative Labs Zen Digital Media Player

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I have lost installation cd for my 8GB creative Zen player , pls guide me frn find tht back pls help me out in ths

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  • cutiebee22 Feb 26, 2009

    my computer will not detect my zen when i plug it in so it is practically impossible to put music on it! frustrating, anybody know what i can do?

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Sorry I am making a restatement...I realized my firmware was still 1.0. and tht it coudnt b upgraded to 2.x.xx till media player 10 was installed and media player 11 removed.before you do anything......back up all music on your zen touch because the upgrade to 2.0.xx deletes everything on your mp3 player and sometimes the player wont be readable after uninstalling .......then you can do an auto update: http://support.creative.com/downloads/welcome.aspx?nDriverType=1#Manualselection from the manual downloads page, I did.. and there was numerous updates tht popped up after removing windows 11 media player and the other item that was required in the instructions located here: http://support.creative.com/kb/ShowArticle.aspx?sid=16737 .
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Dear shaffs_9

In regards to your missing driver CD what I would do is call Creative Labs Tech customer service and let them know that you lost your CD and need a replacement. The cool thing about going this route is if there was an update to the CD after you got your player you would get the newer software. Hope this helps.

Let me know if you have any more problems or questions.

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Hey chucky47,

If you have lost the installation CD for your MP3 player, you may generally download the necessary software and back-up tools by visiting the manufacturer's website. Please keep in mind that not all manufacturers provide web-based support, and that you may need to contact Creative Labs directly if you are looking for an actual factory-made CD for your Zen Micro. Otherwise, you should be able to find what you're looking for by clicking on the following link:

http://support.creative.com/Products/ProductDetails.aspx?catID=213&subCatID=214&prodID=10795&prodName=ZEN%20Micro&subCatName=ZEN&CatName=MP3+Players

Hope this helps you out.

Sincerely,
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