Question about Denon DN-S3500

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My cd will not go fully in when trying to load

When i put the cd in it does not go all the way in as the cdj should pull it in and it does not? i try to push but it wont work.

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I'm having the same problem. Just started like 2 weeks ago. I've had my MK2s since March.

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hii there,

Please also let me know if u get any error msg too. If dont get any
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thx,

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hello frnd,

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thx,

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