Question about Dell Latitude E6410 Notebook PC - Intel Core i5 i5-520M Dual-core 2.40 GHz - 3 MB - 14.1" Active Mat (4689011)
I thought at first that the charger was the problem, but even with a new charger it doesn't respond at all when I plug it in. Could this be because the battery was totally depleted?
For this kind of issue, please follow up the following steps to check:
1.confirm the battery and your Dell Latitude E6410 AC Adapter connect the laptop normally.Maybe the bad connect lead to this problem. If there are no lights when you turn on laptop, one of possible reason is that your adapter is malfunction.
2.the second possible cause is laptop dc jack failure. If the dc jack is broken or loose, you are required to replace it or repair it.
3.Another possible reason is that there is something wrong with laptop motherboard. For this situation, it includs two kinds of possibility,a failure in an electronic circuit and BGA malfunction.
For more detailed reasons and solutions, please have a look at the following article:
Posted on Nov 05, 2012
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Posted on Jan 02, 2017
Does the charger lamp show green when plugged in?? If not charger is faulty.If you had a multi-meter you can check votage output as per the info on the charger.
Posted on Dec 14, 2009
uninstall any energy management software provided by dell and then check.if the issue is not resolved then the issue is with the converter board as it is heating up.
Posted on Jan 29, 2009
That could either be a problem with the AC adapter or the motherboard.
You can try updating the firmaware of you motherboard first. Go to this link: http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&ServiceTag=&SystemID=LAT_PNT_PM_D600&os=WW1&osl=en&catid=&impid=
download the BIOS firmware, save it on the desktop then run it. Your computer will reboot while the BIOS is being updated, if you'll have the same problem after that, call Dell to get a replacement for your AC adapter or motherboard.
Posted on Dec 31, 2010
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