Question about Sony NWZ-E438F Digital Media Player

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Sony walkman nwz-e438f won't start up

On starting the device you get the initial screen then it turns off. Unit has full power. When placed in charging point the initial start up screen flashes continuously, but still won't turn on. Have tried resetting the unit a number of times. Any ideas?

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  • jeff brown Jan 05, 2009

    Same as above.

  • xenia_joe Jan 24, 2009

    same mines only 5 days old

  • Anonymous Jan 27, 2009

    I have the same problem turns directly off when turning on

    Reset won't help

    With USB cable to the computer, the display is on with the message Connected USB

    With the computer you can go into the files.

  • Anonymous Feb 05, 2009

    same as above and 5 days old as well

  • mykalgraves Feb 11, 2009

    i plug mine in and it says full, unplug it and i got 1 bar left wtf sony. this is my second one, i returned the first to walmart and i am about to do the same with this one

  • speedbleue Feb 17, 2009

    After regularly 2 months using this sony, it is starting with the first display " every moment has its music" and shut off by itself... What a waste!

  • Anonymous Mar 04, 2009

    The thing flashes walkman but only for a second and shuts of then flashes again then turns of

  • Anonymous Apr 21, 2009

    will someone please give a helpful solution? mine does the same thing and im very upset about it

  • Anonymous May 02, 2009

    I have exactly the same problem!

  • t_andrew80 May 02, 2009

    Will only power on for a second and shuts right back off..not even a month old. Cant reset it and it wont do anything when you hook it to a pc except cut on and back off...WTF I have three ipods and don't have any trouble with them, One is the original mini and it still rocks out. Can someone plz help!!

  • Anonymous May 03, 2009

    same as everyone else wont set up even after tryin to reset

  • Anonymous May 10, 2009

    Same problem here. I got it to stay "connected" once and I thought the problem had disappeared. Now I'm almost out of juice and I can't re-charge the damn thing.

    Constantly turns on & off

  • lost now May 11, 2009

    i need help as well my sony walkman nwz-e438f will charge on the computer but i can't access it on the computer. so i can't put any new files on it


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Check that your not plugged in to a usb hub, my hub is USB 1. When I connect direct to a USB2 port problem solved!!

Posted on Feb 05, 2009

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My walkmannwz-e438f displays every moment has its music then creating library for a while then shuts off.The content transfer program is not recognizing the device

when i trying to creating music library from My Walkman nwz-e438f displays every moment has its music for a while then shuts off.The content transfer program is not recognizing the device

Oct 27, 2011 | Sony NWZ-E438F Digital Media Player

1 Answer

Where can I get a usb to download sony nwz-e438f mp3 player

I understand that you're trying to purchase the USB cable for the Walkman Player. Please click hear to order for the compatible USB cable for the Walkman.

Please let me know if you require any further assistance.

Jul 02, 2011 | Sony NWZ-E438F Digital Media Player

1 Answer

I have a used Sony Walkman NWZ-E438F and want to start from scratch. If I press the reset button in the back, will it delete the playlists and still keep the operating program?

Hi bkil105498,
Pressing the Reset Button will probably not delete the playlists and data, it will probably just restore the factory settings. To delete everything, go to Settings--> Common Settings--> then Format. In neither of these ways can the operating program be deleted, only the data and customizations.
Hope this helps.

Dec 30, 2009 | Sony NWZ-E438F Digital Media Player

1 Answer

My sony walkman will not turn on

Does it turn on with the Usb attached?
It might be a problem with the device itself or the Battery
You should contact the Customer Helpline ans see what they can do.

Dec 29, 2009 | Sony NWZ-E438F Digital Media Player

1 Answer

NWZ-E348F Video Problem


Assuming that you mean the NWZ-E438F model, when using the Media
Manager for Walkman, it has no conversion tool.

For transferring video the Content Transfer software should be used
and installed first.
All support for the NWZ-E438F, see next site:
Under the bar Downloads, see the site to the conversion tool:

Dec 23, 2009 | Sony NWZ-E438F Digital Media Player

1 Answer

Where is the download for the media player that goes with the walkman 8gb mp3 player. I think it was sonys Ver 1.2 media player it allows you to add music and movies and pictures as well. I cant find it...


The exact model Walkman mp3 player can be selected on this site:

When looking for the NWZ-E438F the support site comes up with
several downloads for this model player:

Media Manager for Walkman
Windows Media Player 11
Content transfer version 1.2
Content transfer version 1.3
Carefully read the overview/features and instructions.
Some players require firmware upgrading before installing
the content transfer software !

Dec 20, 2009 | Sony NWZ-E438F Digital Media Player

1 Answer

Sony Walkman (NWZ-E438F) won't turn on

It sounds like you followed the directions, so the device may be defective.

Your laptop's USB port has enough power to use other similar devices? If so, I'd take it back for an exchange.

By the way, it's a great device, so don't give up yet!

Aug 06, 2009 | Sony NWZ-E438F Digital Media Player

1 Answer

Need to download music

take a look at the following link, you should find all the answers you might have regarding this media player. Looks like it has 'drag and drop' ability.

let me know if this does not work out for you i will attempt to locate more info

Apr 19, 2009 | Sony NWZ-E438F Digital Media Player

1 Answer

Walkman will not charge

Whenever I plug my Walkman into my USB hub, which is connected to my desktop, it too says it's battery is full after just a few seconds. I plugged it directly into my laptop, and it took a charge as normal. Then I plugged it into a different USB port on my desktop, and it again took a charge as normal.
So, if you are using a USB hub, try plugging the Walkman directly into one of the computers USB ports, you may have better luck.

Mar 26, 2009 | Sony NWZ-E438F Digital Media Player

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