Question about Seagate FreeAgent Pro - 500GB, 7200 RPM, USB 2.0, eSATA, External 500 GB Hard Drive

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Seagate Freeagent 500 GB does not detect

Dear ... I have recently purchased Seagate's Freeagent External Hard Drive (500 GB Capacity). It was working all right for about 10 Days, but now I face a peculiar Problem. This drive does not show in the My Computer at all. I tried connecting it on several (about 6) other PCs and Laptops and this is what exactly happens - 1. When I connect it to a fresh PC where it has not been connected earlier, The PC starts the New Hardware found procedure. 2. It shows, "New Hardware found", "Seagate Freeagent Found" etc., then suddenly either the PC hangs or simply reboots. 3. There seems to be nothing wrong with the External HDD's Power Supply or the USB cabling, as both have been thoroughly checked. All the above PCs/Laptops were loaded with Windows XP + Service Pack 2 The HDD's LED glows as usual and does not sho any power problems. I feel that there is some virus activity that stops this Drive from giving access (Maybe some boot sector Virus) Pls help. With warm regards, Manjit Singh New Delhi

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  • olGabby Jan 12, 2009

    I have a very similar prob. I was transferring files from the Free Agent, when suddenly I got an error bubble in the task bar saying
    E:Mft cannot be found. The data has been lost.
    I could find directories on the drive, but they appeared emty. Upon reboot, the drive was not found in My Computer, device manager or anywhere else. I can hear the hard drive working, but cannot detect it. The power lights turn on and stay on solid and will still shut down. Any ideas?

  • rajesh745 Jan 25, 2009

    yes i got same problem on my computer

  • Anonymous Mar 23, 2009

    same issue can not be detected by win xp

  • hanifkhan34 May 03, 2009

    i have use 500 gb hdd after 2month hdd dos not dedect in my pc/other pc maybee sum voice cut,cut in the hdd what i can do for my importent data .




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I had this problem with my 320GB FreeAgent. Through much trouble and research I found that the control board in these things go bad and that there is nothing wrong with the drive.

The best solution is to take it to a pc store that knows how to peel open the case and connect directly to the drive. I had a shop do this and it cost me $70 to transfer the data to another drive. Be very cautious of data recovery businesses. They love to take advantage of these situations and hit you for allot of $$$.

You can buy a hardware device from the internet that will allow you to do this for yourself. I am convinced that this a very common problem with the Seagate drives. I would recommend that you contact Seagate and give them hell about it.


Posted on Feb 12, 2010

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If USB does not goes away, only 1394 has this problem, you can check the following to ensure the grounding is ok in between PC and FreeAgent Pro.

Posted on Mar 23, 2009

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Please format theExt HDD as soon as possible

Posted on Mar 21, 2009

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