Question about Dell W3706MC 37 in. LCD HDTV

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Digital tuner frozen will not scan

Digital tuner frozen tried switching off and restarting several times to no avail.

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  • sccmillhouse Jan 26, 2009

    I have the same problem. Rescanned and got 90 channels - clicked save and after 10 minutes nothing had happened so switched set off. Since then cannot access DTT channels or able to rescan.

  • markc2502 Feb 05, 2009

    My Dell has done exactly the same, I did a re-scan and it found 113 channels, it Ok to save nothing happened for 15 minutes so switched unit off and found that the DTT no longer initializes, I have tried to re-scan but just freezes at channel 21, Dell don't want to know so I have just subscribed to Sky and using the unit as a monitor.

  • jmdalloa Feb 07, 2009

    I have the same problem as above Dell are terrible I was told to switch off TV wait 3 minutes this worked but then Dell refused to extend warranty ?? now TV digital tuner will not work it has freezed on CH 21 tried the solution but it does not work any help please

  • Anonymous Feb 15, 2009

    Dell (Hell) Knew about this problem for the past three years they have compensated all buyers in the USA including full refunds and replacement TV's but refuse to repair or extend warranties in the UK , dell asked for £1048 to repair my set, having written to dell many times I still get a phone call from the supposed great customer care telling me theres nothing they can do I contacted them when my TV was only 3 months old I was told to switch it off for three minutes and then back on again it did work for a couple of months then nothing (fantastic repair service ??) then when I asked for an extended warranty I was told the service was not available for non constructed dell tv's VERY SUSPICIOUS

  • Dave Myers Feb 19, 2009

    Same problem here - factory reset simply doesnt work and the digital tuner has ceased to function!

  • Anonymous Mar 30, 2009

    I have the same problem. Scan freezes at channel 21. No help from Dell.

  • Anonymous Apr 14, 2009

    what is part number so i too can order the piece and if poosible provide link

  • jmdalloa May 11, 2010

    sorry but this does not work as whilst pressing input source no other functions work thanks any way

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While the TV is turned on, perform the following steps to hard reset the TV:

  1. Press and hold the Input Source button.
  2. Press and release the Power button.
    The TV turns off.
  3. Press and release the Power button.
    The TV turns on.
  4. Wait 10 seconds.
    A message appears saying the TV has been reset.
  5. Release the Input Source button.

Posted on Feb 05, 2009

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Posted on Jan 02, 2017

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