Question about Symantec WinFax Pro for PC

2 Answers

Cannot open the data file

Hi, I have the Automatic Receive but, since a few days I have problems and I receive one fax and other ten I cannot receive. Anyone tell me what's the problem? The modem is configured ok. I use Generic SoftK56

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 4 Answers
Re: Cannot open the data file - Symantec WinFax Pro for PC Internet & Communication Software

Reinstalling the drivers should work..

Posted on May 22, 2007

  • Level 1:

    An expert who has achieved level 1.


    An expert that hasĀ over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 7 Answers
Re: Cannot open the data file - Symantec WinFax Pro for PC Internet & Communication Software

Please re-install the Drivers.

Posted on May 19, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

2 Answers

I can't receive my mail.


What type of server that your e-mail account works with?
If you are using POP3 or IMAP account, please configure Incoming mail server.
You should try the given below solution to resolve the occurred issue:

Sol 1:
Open "Microsoft Outlook" >> Click on "File" tab >> "Account Settings" >> "Account Settings", locate your account and click on change.... then click on "More Settings" to configure Incoming mail server.


If you are using Microsoft Exchange account, check if you use cached exchange mode. If not, enable it. Click on "File" tab >> "Account Settings" >> "Account Settings" locate your exchange account and click on "change...."
Under server settings, check Use cached exchange mode.

You can check another setting to help resolve being able to send but not receive e-mail messages.

You can set up Microsoft Outlook to check for new e-mail messages at intervals of one minute to 1,440 minutes (one day).

On the "Send/Receive" menu, point to "Send/Receive Groups", and then click on "Define Send/Receive Groups".

Select the group that contains the e-mail account that you want to regularly check for messages.

Under Setting for group "group name", select the Schedule an automatic send/receive every x minutes check box.
Enter a number from 1 to 1440 in the minute's box.


Click on "Close" button. On the Send/Receive menu, click Send/Receive All folders.

Sol 2:

Open "Microsoft Outlook" >> Click on "File" tab >> "Account Settings" >> "Account Settings" >> Click on "Change Folder" button >> Change from whatever it was to: Outlook Data File - Inbox


Close the dialog, click on send/receive or press F9 button and see if it works.

Thanks & Regards
Captain Ashish

Nov 06, 2015 | Microsoft Outlook 2010

1 Answer

Winfax hangs up after receiving the first two pages

I use win fax pro to receive and the sender use Epson fax equipment. I can receive 2 pages when the sender send continuously.Although I can see 2 pages success message in the inbox,only can see the second page when I double click this message.Surely is I receive 2 pages because this receive message file size is 54kb i.e 2 normal pages for our office daily use size.

Aug 08, 2012 | Symantec WinFax Pro for PC

1 Answer

Sending a fax with my mac

Most Mac's no longer have a phone modem connection. Fax is the act of sending data over a phone line. If you need to just send a fax over the internet there are a few online solutions, and a quick search in the Mac app store gave me iFax Send Receive Faxes free, but with in app purchases. Good luck.

Jul 09, 2012 | Apple Internet & Communication Software

1 Answer

We cannot receive any faxes and get the error '

We've seen this error many times, and in most cases the problem is due to mismanagement of the send and receive logs. You probably have way too many faxes in your Receive Log (or, some corruption) You should read this

Mar 22, 2010 | Symantec WinFax Pro for PC

1 Answer

Whenever some tries to call me while using my DSL,

It sounds as if your PC's fax/modem card is set to automatically receive faxes, so the PC answers the phone whenever it's on. To fix this, you need to set your fax modem to receive manually (or disabled if you don't use it to receive faxes). Open the Printer and Faxes (Windows XP) and double click the fax icon. If this is the first time you've opened it, you'll have to go through the fax configuration wizard, if not, you'll be presented the Fax Console. Click on Tools, Configure Fax. On the second page of the configuration wizard, you'll be presented with the select fax device. This is the page where you select to enable fax sending and receiving. Turn off the Enable Receive check box if you never want to receive faxes. Leave it on, but set to manual if you want to be able to manually receive faxes (every time your phone rings, you'll have a notification in the system tray asking if you want to receive a fax).

Jan 30, 2010 | Internet & Communication Software

1 Answer

Any received fax fails

Problems receiving could be any number of problems. The first item I would check it to make sure no other devices are on the same line as the fax modem, such as a fax machine. This can cause a problem for a fax modem to receive faxes when another line is being picked up and listened to at the same time.

Jan 17, 2009 | Symantec WinFax Pro for PC

1 Answer

Incoming fax freezes system

Try installing the fax controller again, make sure to turn off fax machine, reboot computer and then after trying turning on your fax and send another document.

Nov 18, 2008 | Symantec WinFax Pro for PC

1 Answer

Winfax Pro on Xp - Update to Vista - Winfax data viewer in Vista?

Try FaxTalkPro. It imports WinfaxPro phonebooks and files, and the interface is very similar to WinfaxPro. The link to the trial version is:

Nov 13, 2008 | Symantec WinFax Pro for PC

2 Answers

How To Import Individual WinFAX files? .FXR and .FXD

Hi You can go to:: and post this request. I've seen it there before you wil need some third party app. Look for Project Number 138099 this will give you more info. Have a Great Day!!

Apr 12, 2007 | Symantec WinFax Pro for PC

Not finding what you are looking for?
Symantec WinFax Pro for PC Logo

Related Topics:

246 people viewed this question

Ask a Question

Usually answered in minutes!

Top Symantec Internet & Communication Software Experts


Level 3 Expert

18258 Answers

Mike McWhinney

Level 3 Expert

537 Answers


Level 3 Expert

2598 Answers

Are you a Symantec Internet and Communication Software Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides