Question about Sony STR-DG820 Receiver

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Sony str-dg820. having a problem getting video on tv

I have a sony STR-DG820 Receiver with the following components.

Motorola HD cable box (hooked up with hdmi cable)
Xbox360 (hooked up with propritary 6 RCA jack cables)
DVD Player (hooked up with 3 RCA connectors)
LG 42" LCD TV (hooked up with hdmi cable)

The cable box works fine with the TV, receiver and external speakers.
The problem is the DVD and Xbox. There is audio out of the processor, but no video. Neither of these hook up with HDMI. Any ideas?


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  • 2 more comments 
  • hickeyelectr Jan 06, 2009

    Gur: Thanks for the help!!!

  • Anonymous Jan 23, 2009

    same

  • Anonymous Mar 31, 2009

    I have the same problem. I can hook up my dvd player thru RCA cables (red and white) and get sound but no video.

  • Anonymous Mar 28, 2014

    Can I hook a Stereo Audio Cable to my Sony CFD C1000 headphone jack so that I can listen to music from my smartphone

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Hook up Composite / Component Monitor Out wire from receiver to TV video input because receiver will not change analog input into HDMI
You need to connect receiver and TV through analog video terminals as above.
Actually you are expecting that receiver will convert DVD player and Xbox analog video input into digital HDMI signal for TV and This is incorrect.

Posted on Jan 04, 2009

  • Shahid Electronics
    Shahid Electronics Jan 06, 2009

    How about rating solution as 4 blue diamonds? 

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Posted on Jan 02, 2017

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Didn't you get a manual with either one?

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Picture/audio problems on my HDTV


This is a cable box problem. Could be a lack of signal stregnth or bad HDMI output.

The SA boxes have a very bad history of this, try using the component video output and see if the problem persists.

The HDMI is a real glass jaw of those boxes; but this problem could absolutly be your incoming signal...high def channels require more signal strength and that is what causes audio drops, pixilation and flicker.

If it was the HDMI in the receiver/tv you would get:

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So what is my approach? If the box is rented or under warranty get it replaced. If the problem persists then call your cable company and arrange a service call at their expense.

If the box is not under warrenty go ahead and call the cable company and complain about a poor signal. If the signal is good, use the component video output...it looks almost identical anyway.

Let me know if this helps,

Cheers!

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I am setting up Sony A/V Rcvr and cannot get video


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I have a str dg820 only about 2 months old. Recently went to power up and I get PROTECTOR message and it shuts down. I checked all speaker connections and they appear to be fine. It worked well for two...


Try disconnecting everything (all inputs, outputs and speakers, make sure there is no cable plugged into your unit except the power cord), turn it on, if it still shows the protect message, you have an internal short or a burnt out component inside the unit, possibly a desoldered contact on one of the connectors which generates internal noise of such intensity that it sends the unit into the protect mode.

If, after trying the above mentioned, there's no message, some other possibilities are:

- a bad speaker or speaker cable
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Hope you cand find something out...

Good luck

3rq8 (Triarcuate)

Jul 15, 2009 | Sony STR-DG820 Receiver

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Power cuts off periodicly


Maybe. Try a larger guage extension cord.

Jun 11, 2009 | Sony STR-DG820 Receiver

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You Just Responded to my STR-DG820 Issue..........


Its internal problem of receiver and as you said, its brand new so it would have warranty cover. Simply return it and get replacement. I have all tech info including schematics of this particular model and can guide you to resolve this problem but I receommend to askSony for warranty replacement.

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Sony-DG820 Subwoofer


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Chances are slim...

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