Question about Brother MFC-8840D All-In-One Laser Printer

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Showing check paper mp insert paper

Whilst trying to print from computor my MFC photocopier came up with the above direction. I have changed the paper, have checked inside, have turned it off and on without success

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It wants you to load paper in the multi-purpose tray/bypass tray.

Posted on Jan 04, 2009

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Trey 1 is giving a message out of paper when they is paper inside


The message "No Paper" will appear on the LCD display if the Brother machine does not detect paper in the paper tray(Tray#1 or Tray#2) or MP(Multi-purpose) Tray.

Resetting the Brother machine may resolve this issue. To reset the machine, unplug the power cord from the AC power outlet for approximately 10 seconds and then plug it back in.

Note

For MFC users :
The Brother machine can be powered OFF for up to 4 days without losing faxes in memory.

If the message "No Paper" continues to appear on the display follow the instructions listed below:

When printing from Tray#1 or Tray#2 :

Pull the paper tray completely out of the machine. Go to STEP2.

When printing from MP Tray :

Go to STEP4.

Note Tray #2 is the optional LT-5300 paper tray.The MP Tray is just above the main paper tray and can be accessed by opening the MP Tray door. To open, pull on either the left or right side of the front door by the circular cut out.

2. While pressing the blue paper-guide release lever, slide the paper guides to fit the paper size. If the back of the paper tray doesn't move, the tray lock button may be in the lock position; slide the lock button to the unlock position and pull out the back of the paper tray again. With the paper removed, you will see the LTR (letter) marking on the plastic plate on the bottom of the paper tray to indicate where the moveable rear guide (with protruding arrow) should be moved to for letter size paper. There is also a marking for legal size paper. Make sure the guides are set at the correct mark. Reload the paper in the paper tray. Make sure the moveable rear guide does NOT push tightly against the paper. It should be adjusted to the LTR (letter) or LGL (legal) position, depending on your paper size. If the moveable rear guide is pushed too tightly against the rear edge of the paper, the paper will get stuck in the tray and a loud plastic snapping noise may be heard when feeding paper.

3. Move the tray lock button to the lock position (slide the button towards the paper).

4. If there is no paper in the tray, reload the paper.

When printing from Tray#1 or Tray#2 :

The tray can hold up to 250 sheets of 20lb paper. Do not overfill the tray. There is a maximum paper mark located on the top of the right and left paper guide. It looks like a V cut out in the plastic.

Note

If you are using special paper and the machine has problems feeding it from the paper tray, try the paper again using the manual feed tray. Make sure you insert the paper far enough --about 1 inch- under the gray plastic bar in the MP Tray until it stops or it will not be fed and the machine will display the message "No Paper".


5. Verify the correct size and type paper is being used:
When printing from Tray#1 or Tray#2 :


If you are printing from a PC and using the paper tray, make sure that MP Tray is NOT selected in the application's print properties for Paper Source.

When printing from MP Tray :

If you are printing from a PC make sure that the MP Tray is selected in the application's print properties for Paper Source.

Note: Please be aware that the setting in the printer driver will take priority over the setting made on the control panel.

14. If you have set the Tray Use settings for a particular tray, the machine will feed paper only from that tray. If the selected tray is out of paper, a "No Paper" message will appear on the LCD. You need to reload paper in that tray.
To set the Tray Use setting, follow the steps below:

a. Press Menu.

b. Press the up or down arrow key to select General Setup.

c. Press OK.

d. Press the up or down arrow key to select Tray Use.

e. Press OK.

f. Press the up or down arrow key to select the mode you want to use.
You can select Copy, Print or Fax(MFC users only).

g. Press OK.

h. Press the up or down arrow key to select the tray.
You can select Tray#1 Only, Tray#2 Only or MP Tray Only.

i. Press OK.

15. For MFC users :

To test, print the Help List.

. Press Menu.

a. Press the up or down arrow key to select Print Reports, and press OK.

b. Press the up or down arrow key to select Help List, and press OK.

c.Press Start.

For DCP users :

To test, print the User Settings.

d. Press Menu.

e. Press the up or down arrow key to select General Setup, and press OK.

f. Press the up or down arrow key to select User Settings, and press OK.

g. Press Start.

Note

If the problem still continues after following the above instructions,

I recommend you clean the Separation Roller, Pickup Roller and Separation pad following the instructions of the FAQ: My Brother machine mis-feeds paper.

Apr 21, 2012 | Brother MFC-8460N All-In-One Printer

1 Answer

I have Brother Printer MFC-8890DW. It says no paper but there is paper in it. The red light is on. Please let me know how I can fix this problem. Thanks.


If your printing from windows you might need to change the tray settings in the driver.

http://www.brother-usa.com/FAQs/Solution.aspx?FAQID=200000016347&Sympt=When+I+try+to+print+from+Microsoft+Word+or+another+program%2c+I+receive+a++message+stating%3a+No+Paper%2c+Reload+paper+in+MP+Tray+or+Insert+Paper+Manual+Feed.++What+can+I+do%3f&Model=1365&ProductGroup=5&Keyword=no%20paper&ProductID=MFC8890DW

Sep 08, 2010 | Brother MFC-9840CDW Laser Printer

1 Answer

Hi I have a Brother NFC-88404 Printer/fax and went to print off some address labels but it will not do so and yellow light flashing and says "check paper mp and insert paper". there is paper in the tray...


which tray is paper in? the MP tray is the manual bypass tray in front of machine. sounds like your software is setup to utilize the MP tray for the labels, which is the best thing to do.

hth
razors

Jun 22, 2010 | Brother MFC-8840D All-In-One Laser Printer

1 Answer

I have a brother MFC-9440cn printer. The printer is telling me to load paper in the MP load. I need to use the tray instead of the MP load. How do I go about doing this?


When you ready to print your computer.please go to print properties setting paper source default or tray 1 or MP.MP mean multi pass tray.I mean front paper loading tray.

Jan 14, 2010 | Brother MFC-9440CN Laser Printer

2 Answers

Paper is in the feed tray, but it continues to say NO Paper??? Brother MFC-8460N any suggestions?


Could be a tab or spring broken off of the feed tray, dirty feed roller can cause that error when paper doesn't feed. Paper guide too tight so that paper can't lift to the feed roller also a possibility. Sensor above paper stack out of position.. many possibilities.

Nov 06, 2009 | Brother MFC-8460N All-In-One Printer

1 Answer

Can not print and photocopy on panasonic dp-2330


Hello sir; Check the paper path where the paper stuck,there have a senser , may be come off or out of track, just put it back to right place.

May 15, 2009 | Panasonic WORKiO DP-2330 Copier

1 Answer

Brother mfc-7420 printer - manual feed instead of automatic


ok, thank you

you probably had a document that was not using 8.5 x 11 paper or the print settings were the printer to use the manual tray.

thanks adi

Apr 02, 2009 | Brother MFC 7420 All-In-One Laser Printer

2 Answers

BROTHER MFC 8440 ERROR "NO PAPER"


Check the paper tray adjustable guides inside the tray; the guides need to fit around the paper snug, when re-inserting the tray if the rear guide is back too far the paper may be shifted towards the front of the tray out of range of the paper sensor so it thinks it's out of paper. I service HP LaserJet printers and most of the time this is the problem. Hope this helps.

Mar 12, 2009 | Brother MFC-8440 All-In-One Laser Printer

7 Answers

Brother MFC-8460N ... No Paper response


I had the same problem with a customer, to resolve this issue:

> Go to the printers folder
> Right click on the printer
> Go to printing preferences
> Under the paper source settings change it from autoselect to Tray1 and save the settings.

This will force the printer to print to tray1.

That fixed it for me, hope it works for you too.

Sergio Mayorga
Technical Support Representative
SACA Technologies, Inc.

Jun 16, 2007 | Brother MFC-8460N Laser Printer

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