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Re: Headset in problem at socket pin side
Try a different set of headphones - if these do not work, call Philips and redeem your warranty if it was purchased within the last year. Headphones can be replaced, but headphone jacls cannot be repaired.
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There is a switch inside the iPod Nano headset female jack that is deactivated by headset the male jack when it is plugged in. The switch deactivates the outside speakers. In your case, the switch is not deactivated so you hear sound from both. Three things may cause the problem that you need to check.
You are using a not compatible headset. Make sure headset used is compatible with the unit.
The headset is not properly inserted. Insert the headset firmly and make sure it sit firmly in.
The switch inside the unit is defective. It may be stuck or broken. Disassemble the unit to check the switch. Insert the headset and make a visual check if it hits the said switch and deactivates it. You may need the help of a person with know-how in electronics.
There could be something going on with the contacts in the headset jack. If you can get the back of the Ipod off and plug a headset into it, check the two metal pieces on the jack to make sure that the black lines on the plug are in contact with the end of the headset. They can be realigned by simply bending them back into place.
Make sure you back up all songs on the GoGear before attempting this solution. 1) Back up all files on the GoGear 2) Open up Philips Device Manager (Start --> All Programs --> Philips) 3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button 4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard). -Tha Mp3 Doctor