Question about GE 30 in. Profile JP939 Electric Cooktop

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Error code F104

After relocating cooktop, error F104 appears

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F104 is logic board (main board) MUX failure.

Action:
1) Recycle power to the cooktop.
2) If problem continues, replace logic board (~$250 part)

You can read my other entry as to how to open the unit. It seems strange that the board would fail simply from moving. That is assuming that it was properly reconnected electrically to an appropriate circuit. It is certainly worth opening up the unit and simply checking all cable connections to the board and looking for any visible damage (not that there will always be some for a failed board) before paying for a replacement.

I should point out that GE's troubleshooting instructions often end quite quickly in logic board replacement. Either they anticipate a lot of failure of these boards or they like selling replacements whether necessary or not.

Posted on Nov 25, 2013

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