Question about Kirby G5 Bagged Upright Vacuum

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Kirby Diamond Edition (no power)

Was using it on the couch with the attachment and it simply turned off and hasn't had power since. Cord appears good, switch doesn't seem to click though, but why would it shut off while using it vice not switching on?

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  • Rocky
    Rocky May 11, 2010

    Does it work with nozzle or hose or does not work with either of them?

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3 Answers

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The only things left are the carbon brushes and the power cord.

FREE ONLINE TROUBLESHOOTING GUIDE LINK....

http://reviews.ebay.com/COMMON-PROBLEMS-WITH-THE-KIRBY-VACUUM-TROUBLESHOOTING_W0QQugidZ10000000003800312

Hope this helps,
Marci

Posted on Jul 19, 2009

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I have a Kirby G-5 (5+ years old) and one day lost power. I've changed the 120V switch unit, cleaned the bushings and internal connector parts and it still doesn't start. I've checked the emptor assembly unit to ensure the switch is activated with and without the bag, along with the front safety switch when attaching the floor and/or carpet cleaning head to the main motor unit and still nothing. Can you help me on what next trouble shooting method can I try next.

Posted on Jun 30, 2009

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You just check the bag "boot" to see if there is something worn down enough to keep the vacuum from turning it back on. If it is worn, buy a new mini-emptor assembly and install it and your vacuum should work fine.

Posted on Apr 16, 2009

  • thefroghunte Apr 16, 2009

    If the Mini-emptor is not the problem, you may need a nice reconditioned or new Kirby vacuum, or a new Dyson or other good-working vacuum cleaner.

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I need to replace power supply. where the cord


Greetings from GoVacuum.com,

Unfortunately there is no fuse on a Kirby Generation model. In my 10 years of repairing Kirby's as well as other vacuums I will tell you that 9 times out of 10, when a Kirby Generation doesn't turn on, it's the cord that needs to be replaced. This is by far the most common problem that we see on Kirby repairs.
The Kirby motor is very well built, and usually has a life of 30+ years (G3 is about 12-15 years now). The only other problem it could be on the Kirby would be carbon brushes, or the switch assembly.

I would first try testing the power cord, I think this will solve the problem for you. To test a cord on a Kirby Generation (all Generation models are the same machines, just different colors) first follow where the cord goes into the Kirby at the bottom. To access this cover easier, first remove the "boot" at the bottom of the outer bag. This is the plastic part at the bottom of the outer bag that connects onto the Kirby. You will see that there is a plastic cover over the cord. You will need to remove the screw that holds this cover on.
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Now after you have removed the cover, pull the plug out of the machine. Once you have the cord disconnected from the machine, you can now test it to see if there is a short somewhere in the cord. You will need to purchase an inexpensive continuity tester from Home Depot, Radio Shack or most other electronic stores. This will tell you if there is power running through the cord, or if the cord is bad. With the continuity tester, plug the cord into the wall outlet, then put the positive, and negative testing rods into the female end of the cord that plugs into the machine. You will then be able to tell if the cord has continuity going through it. The tester will indicate if there's continuity or not.
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The picture here shows that the cord is good. If your tester does not light up, or indicate that there is continuity, you'll simply just need to purchase a new cord. As I stated earlier, this is the most common reason that a Kirby won't turn on.

If however your cord tests OK, this indicates that the machine either needs a new motor (or carbon brushes in the motor) or it needs a new switch.



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