Question about Kirby G5 Bagged Upright Vacuum

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Kirby Diamond Edition (no power)

Was using it on the couch with the attachment and it simply turned off and hasn't had power since. Cord appears good, switch doesn't seem to click though, but why would it shut off while using it vice not switching on?

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  • Rocky
    Rocky May 11, 2010

    Does it work with nozzle or hose or does not work with either of them?

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3 Answers

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The only things left are the carbon brushes and the power cord.

FREE ONLINE TROUBLESHOOTING GUIDE LINK....

http://reviews.ebay.com/COMMON-PROBLEMS-WITH-THE-KIRBY-VACUUM-TROUBLESHOOTING_W0QQugidZ10000000003800312

Hope this helps,
Marci

Posted on Jul 19, 2009

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I have a Kirby G-5 (5+ years old) and one day lost power. I've changed the 120V switch unit, cleaned the bushings and internal connector parts and it still doesn't start. I've checked the emptor assembly unit to ensure the switch is activated with and without the bag, along with the front safety switch when attaching the floor and/or carpet cleaning head to the main motor unit and still nothing. Can you help me on what next trouble shooting method can I try next.

Posted on Jun 30, 2009

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You just check the bag "boot" to see if there is something worn down enough to keep the vacuum from turning it back on. If it is worn, buy a new mini-emptor assembly and install it and your vacuum should work fine.

Posted on Apr 16, 2009

  • thefroghunte Apr 16, 2009

    If the Mini-emptor is not the problem, you may need a nice reconditioned or new Kirby vacuum, or a new Dyson or other good-working vacuum cleaner.

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1 Answer

I cant remember how to change my kirby diamond edition from a vacuum to a shampooer


Greetings,

If you click the link below it will take you to a video demonstration that explains step by step what you need to do to convert your Kirby into a carpet shampooer. The vacuum in the video is the Kirby Sentria, but the procedure is the EXACT same as it is on your Kirby Diamond Edition, Kirby Generation 3, G4, G5, G6, etc. All Generation models have the same process of converting the vacuum into a carpet shampooer.

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I hope that this video was helpful to you. Please feel free to request a clarification if you have any further questions about the installation, I'm always more then happy to answer any question, seriously.

If you did find this video helpful, please kindly rate my soltuion as Helpful by clicking the Thumbs Up Icon at the the bottom right hand corner of this page.

Thanks for watching!

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How does one use the shampoo system on the Kirby?


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If you click the link below it will take you to a video demonstration that explains step by step what you need to do to convert your Kirby into a carpet shampooer. The vacuum in the video is the Kirby Sentria, but the procedure is the EXACT same as it is on your Kirby Diamond Edition, Kirby Generation 3, G4, G5, G6, etc. All Generation models have the same process of converting the vacuum into a carpet shampooer.

Instructional Video On How To Attach The Kirby Generation Series Carpet Shampoo Attachment:
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I hope that this video was helpful to you. Please feel free to request a clarification if you have any further questions about the installation, I'm always more then happy to answer any question, seriously.

If you did find this video helpful, please kindly rate my soltuion as Helpful by clicking the Thumbs Up Icon at the the bottom right hand corner of this page.

Thanks for watching!

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1 Answer

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Take a look at the help article here. If bristles are worn you may need to install the brush roll in a different position (details HERE) or purchase a new brush roll.

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1 Answer

How do I attach and use the shampooing attachment so I can clean my couch?


http://geeksquad.fixya.com/ThreadView.aspx?prdid=11557&thid=579274
How do I attach and use the shampooing attachment...
Posted by rottylvr on May 08, 2008
I have a Kirby Vacuum and Carpet Cleaner that I know how to use, all except the attachment that I am not sure about. I am not sure if it is a vacuuming attachment or can I attach it and use it to clean my couch, I do not have the user guide for my vacuum as I got it from my son's ex girlfriend in lieu of money she owed me. It looks like it should be used for shampooing things like stairs and furniture, but for the life of me I cannot figure it out! Can you please help me? Tell me how to attach it if it is supposed to be used to clean stairs and furniture or tell me where I can find the user guide to look at and see how to use it......Oh by the way I have a 160 pound rottweiler that tries to live on my furniture and my couch is in desperate need of cleaning, this is my only day off and I have spent all day cleaning carpets due to my dog and would love to clean my couch before returning to work and putting my dog in the back yard now that it is warm enough for him to be outside all day.
Thanks,
Desperate to reclaim her couch



Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. My suggestion is that you contact the Kirby Co in Cleveland listed below and they will instruct you either to down load a owner’s manual or they will mail one out to you, there might be a local Kirby dealer in your area that might have a manual as well. Also, there is a separate shampoo head that will be in the owner’s manual, you remove the vacuum head and bag assm and attach the shampoo head, make sure you use genuine Kirby shampoo for the carpet. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.

http://kirby.com/ Customer Service – United States & Canada 1-800-494-8586
Hours 8:00 am to 5:00 pm (EST) U.S. & Canada Fax # 1 (216) 529-6146
Mail To:
Consumer Relations
The Kirby Company
1920 West 114 Street
Cleveland, OH 44102
Thanks, Don the Vac Man
Go Ahead. Use Us.

May 08, 2008 | Kirby Ultimate G Bagged Upright Vacuum

1 Answer

Kirby Ultimate Diamond Edition G Series, upright. Problem: I lost my manual. How do I use my vacuum on hard wood floors? How do I use attachments, where do they attach?


http://www.geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=576029
Generic problem for all Vacuums
Kirby Ultimate Diamond Edition G
Posted by jlutsi on May 06, 2008
Kirby Ultimate Diamond Edition G Series, upright.
Problem: I lost my manual. How do I use my vacuum on hard wood floors? How do I use attachments, where do they attach?


Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
Kirby Ultimate Diamond Edition
You can cal the Kirby factory to request a new owner’s manual and they will describe how to use the vacuum on hardwood floors. There is a felt piece as wide as the brushroll area that will clip on to the bottom of the revolving brush area so that you hard wood floors don’t get scratched. The Kirby head will dial off and the Kirby head will come off and the attachment hose will connect to the front of the Kirby and that is how you use the attachments. Also contact your local Kirby vac dealer. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
http://kirby.com Contact Us by Phone
United States and Canada 1-800-494-8586
Between the hours of 8:00 am to 5:00 pm EST
Monday thru Friday
Don – The Vac Man
Go Ahead. Use Us.

May 06, 2008 | Vacuums

1 Answer

Electrical


PROBLEM: THE KIRBY WILL NOT TURN ON AT ALL
POSSIBLE CAUSES:


Please note......The Kirby has TWO safety switches that need to be engaged before it will operate. One is on the fan case in the front. It is activated by having an attachment attached to the front. (hose, power nozzle, etc.) The other switch is on the side of the Kirby where the cloth bag attaches and is engaged by the little tab that sticks out from the side of the hard plastic cloth bag "boot". The bag boot MUST be completely engaged to activate the safety switch and allow the Kirby to power on. If you are having trouble getting the bag to properly engage, (sometimes they are STUBBORN) simply lubricate the black gasket that the boot fits onto with gasket lubricator, VASELINE, or try a tiny drop of DISHWASHING DETERGENT or HAND CREAM. It doesn't take much, so use the smallest amount possible to get the desired effect. You should hear a slight "pop" when the bag completely engages.
If neither of these things are indicated, it is probably again, either the power cord, switch or the carbon brushes.

If your Kirby is sparking there are a few causes...

PROBABLE CAUSE (MOTOR): Worn out carbon brushes, bad armature or perhaps BOTH
PROBABLE CAUSE (CORD): The cord has a short in it. Replace the power cord
PROBABLE CAUSE (POWER NOZZLE): There is something metallic stuck in the fan or power nozzle

I think you have a problem with the carbon brushes and amature because of where you describe seeing the sparks. I would suggest taking it to an authorized dealer for repair if it is the motor that is going bad.

Apr 01, 2008 | Kirby Ultimate G Bagged Upright Vacuum

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