Question about Toshiba Satellite A75-S231 Notebook
If i press the Windows key on the keyboard a menu does not appear as if clicking on the start button.
Sorry to tell you this but the only time I have seen this it was caused by a pretty malicious piece of software.
Since you have no Start button, it makes it had to get to the registry or to do a system restore.
Press Ctrl Alt Del at the same time and see if task manager will open. If it does, click on File and then click on New Task (Run).
Now click on Browse and go to C:\windows\system32\rstrui.exe and run it. Select a restore date just before this problem occurred.
If task manager does not open then it has been disabled too and fixing it is going to get more complicated.
You should either do an online virus scan or connect this hard drive to another computer as a slave and scan it. Another computer is better because the malicious program will not be active.
Posted on Jan 04, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
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Close out any software currently running on your Toshiba Satellite L305 laptop.
Navigate to the laptop's "Start" menu and choose "Shut Down."
Hold down the laptop's "0" key and press the power button.
Keep the key held down during the boot up process until the "Toshiba Recovery Wizard" window loads on the screen.
Click the check box labeled "Recovery of Factory Default Software." Choose the "Next" option.
Choose the "Recover to out-of-box state" radio button. Select the "Next" button and click "Next" again.
Wait for the "Press any key" prompt to appear and tap a key to restart the laptop.
Use the prompts that appear on the screen to choose your region, time zone and keyboard settings.
Type your new Windows user name and password in the text boxes when prompted. Click "Finish" to load the new operating system.
hope this helps
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