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Sony Cyber-Shot DSC-H1 Digital Camera

Shutter button popped off & I am out of warrenty. (by 6 users)

posted by pete3000 on May 18, 2007


Sony wants $180 to fix this. and that is money that could be used towards a newer camera. any one out there attempt to fix this for the H1, DSC-H2 or dsc-H5? Lots of people out there asking about the "shutter button" issue.

Comment by pete3000, posted on May 21, 2007

Well there is a lot of truth to it. However i found that a toothpick, broken down to the right size and then a small piece of duct tape over the whole bezel actually did the trick until i find a newer solution. Seems Ebay shows these cameras going for about $180-$200 brand new (as of May 2007).

Since I am out of warrenty I slowly took the back off and found everything crammed into the body. I stopped after pulling all the visible screws out that I could see. Does anyone know if the bezel around the button area comes off (twist or pop off)?

I could get the maintenance manual off the web for $15. I still may do this. It is a matter of principal now. I have the ability to get a new button machined out of metal if i could only find the actual dimension i need and what kind if a snap area i can use to maintain a hold. This should be a really really easy fix with the right designed button.

Comment by pete3000, posted on Aug 15, 2007

how about another suggestion to fix this...

get a thumbtack, an pare of wire cutters and trim down the tumbtack until it fits nicely into the hole. BE CAREFUL TRIMMING AS AS PEICES WILL FLY when you snip the end!

then duct tape the button on! you could even reapply the spring if you have it!

Comment by pete3000, posted on Aug 19, 2007

Thanks Cranky1!

Comment by pete3000, posted on Aug 25, 2007

OK, i received the part X21083252 from Sony, and it says on the box "DSC-H2" and "RELEASE ASSY".

Well the bezel is slightly different from the DSC-H1 and will not fit. So i called sony back and they found the proper part number for the DSC-H1 Shutter Button release Assembly. It is x21490561 and you can order it here
http://servicesales.sel.sony.com/ecom/ac... (make sure you select part number in the search area.)

If you are interested in replacing the shutter button "RELEASE ASSY" for any other DSC-H5, DSC-H7 or DSC-H9 camera, call that number on the site above. Do not let them try to sell you a whole front FACE for the camera, tell them you want the RELEASE ASSY, but be very polite and they will possibly transfer you to another rep that will have the answer you need for about $18-$25.

To remove the Shutter Release Button Bezel you need to twist the bezel about 5-10°Counter clockwise and it should come off. More to come when I receive the new part from Sony.

Comment by pete3000, posted on Aug 27, 2007

Update- did you know you can get it at tiger direct???
http://tigerdirect.partsearch.com/Part/S...

Comment by pete3000, posted on Sep 01, 2007

Cranky, thanks anyway! you got me on the right track. i got the right button and 1 minute later i had a complete camera again!!! Kudoes to you!
Pete

Comment by pete3000, posted on Sep 20, 2007

Yes I did fix my dsc-h1! My wife loves it again!

Comment by pete3000, posted on Nov 14, 2007

for the dsc-h2 thru dsc h-5 that part number is x21083252.

I know becasue i bought a damaged h5 off ebay for $100 and fixed it in 15 seconds!!! Now i have both H1 and H5!
To see my videos from them go to www.airshowbuzz.com and search for pete3000
This Problem has been added to the Share Your Expertise Page under "My Work Queue".

5 Other Users Have The Same Problem

Comment by Guest, posted on Apr 21, 2008

I have a dsc-h2. the button fell off, I have the button but it falls right off again. I am going to try to get a new button. he charge for a minor repair was180 that is a little pricey for a button.

Comment by janet a, posted on Apr 11, 2008

I have the DSC-H5 and my shutter button popped off. I have the button and the spring but it wont stay on. Do i have to purchase a new one?

Comment by fuller92, posted on Mar 14, 2008

DSC-H5, ordered new release assembly and after several tries it finally slid into place and the camera is as good as new or at least close enough.
Thanks to everyone who took the time to put this info on the web!

Comment by JulianT69, posted on Mar 03, 2008

This is some really good info, thanks guys. I have an H7 with a damaged shutter button, and am not sure if the part number is the same as that for the H2 - H5. Anyone know? I have no luck with Sony South Africa on this. I've used the thumb-tack solution as an interim measure, and it works really well.

Comment by Guest, posted on Dec 18, 2007

i have a h-2 with no shutter button what do i have to do to replace it

Best Solution
posted on Sep 20, 2007
FixYa! (100)

Red1


Rank:Apprentice Apprentice
Rating: 97%, 5 votes
Cranky - did you really fix your DSC-H1? Were you successful in replacing the button that broke. Let me know if there is any trick to taking this apart? I am going to try and do this myself. Red1

Comment by Red1, posted on Nov 15, 2007

I was succesful in repairing my DSC-H1. I got the part that either Cranky suggested or Pete 3000 from Tiger Direct. When it came (it was back ordered) I twisted and tried to get the broken assembly off but I was turning it the wrong way. I used some different things to turn is the wrong way and ended up scratching my camera - who cares. So it was when I finaly just took a small needle nose pliers and turned it clockwise and only just a very small 1/8th of an inch that it just came right off and I was able to put the new one back on easily turning it back counter clockwise exactly the way I got it off. it locked into place like a dream. Thanks Guys!

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Solution #2
posted on Aug 11, 2007
Helpful (85)

Cranky1


Rank:Apprentice Apprentice
Rating: 85%, 6 votes
The fix is so easy I thought of it in my sleep. The button had fallen off our H2 while my wife was taking pictures of dolphins. And you guessed it, the button fell into the ocean.

Sony sells the Shutter Button Release Assembly for $18.00 plus tax & shipping.

Anyway, the fix does not require you to take apart the camera. Using a rubber jar opener you can turn the little silver ring just a little bit. Use your finger nail and lift it off.

Look for the little plastic piece that broke and also the little snap ring. On the underside of the ring that you removed, you'll notice two little feet.

When putting the new assembly back together, line up those feet with the two slots, pressing down and turning the ring just slightly should hold it in place.

Cranky...

Comment by Cranky1, posted on Aug 18, 2007

Here's the part number and website. I beleive the shutter button release assembly fits the H1 thru H5 camera. It may fit the m1 thry m5 also but I am not sure. That's just a guess from the numbers on my invoice.

Cranky...

Comment by Cranky1, posted on Aug 18, 2007

Comment by Cranky1, posted on Sep 01, 2007

Sorry, I thought that the button was the same for H1 because the invoice that I was sent had h1 thru h5 listed on it.
Rating Locked! (?) pete3000 has rated this solution as Helpful
Solution #3
posted on Apr 15, 2008
Helpful (85)

Guest

Guest

Rank:Apprentice Apprentice
Rating: 0%, 0 votes
Hello,
replaced the shutter assembly here too. We'll see how long it lasts !
Thank you so much for pointing out the part number :-)
regards

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Solution #4
posted on Nov 17, 2007
Helpful (85)

ScrapnGirl


Rank:Apprentice Apprentice
Rating: 91%, 7 votes
Yay! Replacing the shutter button worked for me following these steps. I've been using a thumb tack/safety pin to take pictures since May!
My only gripe: why send the part in a ridiculously huge box, Sony? 7 bucks to ship instead of 2. THough the shipping was sorta quick... I guess $27 to fix instead of $180 is still the better deal. THANKS for 411!!!
Rating Locked! (?) pete3000 has rated this solution as Helpful
Solution #5
posted on May 18, 2007
Inappropriate (40)

jackboy


Rank:Wiz Wiz
Rating: 76%, 3263 votes
You have the solution = get the newer camera.
This is the problem with all small electronics and home electricals- they are made not to be repaired.
The hours needed to take an item apart figure what it needs- is money better spent on a new model.
Also consider the rapidity that stuff changes
how can there be a spares set up?
Having got the newest camera - you could then have fun trying to fix it your self, if you get lucky you will have two cameras
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Solution #6
posted on Apr 26, 2008
Not Rated (0)

tmivan


Rank:Apprentice Apprentice
Rating: 0%, 0 votes
I got my H1 from Sears with 2 year warrenty. Under warrenty they said they won't fix it due to "customer abuse." I've never dropped it. It just came off while using it.

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