Question about Toshiba Satellite A215-S7422 Notebook
Start menu toolbar does not appear anywhere on the desktop once the desktop opens. however, the desktop icons do appear & the desktop icons open properly.
for: Toshiba Satellite A75-S231
Windows XP Home Edition
Here's a couple of things to try:
Press Cntl+Esc key. That should bring up the Start Menu. Maybe the menu is hidden on one of the sides, or top. If it is, click it and drag it back to the bottom. if this doesn't work:
This problem can also occur when you are infected with a virus that seems to be unreported on symantec or any of the other anti-virus resources I've found.
If you can get to task manager go to the Processes tab, and look for a process called 'SYSU.EXE'. If it's running, kill it.
Now, if your desktop suddenly returns to normal, then yes, you've got this virus. You're not out of the woods yet. There is probably a folder on your machine called 'C:Program Filesddm'. Delete that, of course. You'll probably also want to search your registry for the string 'ddm' and kill most of what you find. In particular the key HKEY_LOCAL_MACHINE/SOFTWARE/ddm, and anything under HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/Run and/or Run once that refers to 'ddm' or 'sysu.exe'.
As usual, I'll include that this entire procedure is something you should undergo with great care, or leave to a computer guru friend if you're not comfortable with it.
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Posted on Jan 04, 2009
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Posted on Jan 02, 2017
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