Question about Toshiba Satellite A215-S7422 Notebook

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Start menu toolbar does not appear on desktop

Start menu toolbar does not appear anywhere on the desktop once the desktop opens. however, the desktop icons do appear & the desktop icons open properly.

for: Toshiba Satellite A75-S231
Windows XP Home Edition

thank you,

Daryl

Posted by on

  • 3 more comments 
  • Brett07
    Brett07 Jan 04, 2009

    if i move the mouse pointer to the bottom of the screen... the start menu & task bar do not appear

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  • Anonymous Feb 28, 2009

    when windows start blue screen shown only and mouse

  • John Hong
    John Hong May 11, 2010

    If you press the Windows key on your keyboard does a menu appear as if you had clicked on the start button.

  • Roberta Smith
    Roberta Smith May 11, 2010

    if you move your mouse pointer to the bottom of the screen.... does the start menu and task bar appear ?



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Here's a couple of things to try:

Press Cntl+Esc key. That should bring up the Start Menu. Maybe the menu is hidden on one of the sides, or top. If it is, click it and drag it back to the bottom. if this doesn't work:

This problem can also occur when you are infected with a virus that seems to be unreported on symantec or any of the other anti-virus resources I've found.

If you can get to task manager go to the Processes tab, and look for a process called 'SYSU.EXE'. If it's running, kill it.

Now, if your desktop suddenly returns to normal, then yes, you've got this virus. You're not out of the woods yet. There is probably a folder on your machine called 'C:Program Filesddm'. Delete that, of course. You'll probably also want to search your registry for the string 'ddm' and kill most of what you find. In particular the key HKEY_LOCAL_MACHINE/SOFTWARE/ddm, and anything under HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/Run and/or Run once that refers to 'ddm' or 'sysu.exe'.

As usual, I'll include that this entire procedure is something you should undergo with great care, or leave to a computer guru friend if you're not comfortable with it.


found this at:
http://forums.devshed.com/windows-help-34/no-start-menu-or-icons-on-desktop-winxp-66403.html

Posted on Jan 04, 2009

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