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Robyn Richardson Posted on Nov 01, 2012
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My kenmore elite total care system top load washe is only using hot water and not the cold or warm. Both the nozzles are on. please let me know why i cannot use the cold water

Not using the cold water cycles even though it is chosen for the wash. both the hot and cold water fawcets are on. the washer is ONLY using the hot water. please let me know why that is happening

1 Answer

Richard Roth

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  • Kenmore Master 9,472 Answers
  • Posted on Nov 02, 2012
Richard Roth
Kenmore Master
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Joined: Nov 14, 2010
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What is the model number of your unit?

4 Related Answers

Anonymous

  • 15935 Answers
  • Posted on Sep 14, 2010

SOURCE: Kenmore 70 series washer won't fill during rinse cycle

It appears your timer/main controller has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

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Ron Coons

  • 2651 Answers
  • Posted on Mar 22, 2008

SOURCE: kenmore elite washer

sounds like you have a bad water valve,,either that or a bad water temp select switch,(doubt that). way more common is a bad water valve.

Anonymous

  • 15935 Answers
  • Posted on Sep 16, 2010

SOURCE: kenmore top load washer - the cold water temperture does not work

It appears your dual inlet water valve or timer(CCU) has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Anonymous

  • 4323 Answers
  • Posted on Dec 30, 2010

SOURCE: I have a kenmore Elite Oasis Top Loading Washing

Hi

This issue can either be due to the suspension rings or due to motor issue. Please check this link for exploded diagram of your washer---

Kenmore Elite Top Load Washer 110.28032701 Diagram

Also, check the stator motor and the retainer, make sure no parts are missing. Hope this helps... Please post back if you need more information.

Daniel

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I have a Kenmore Series 80 Super Capacity Plus Washer. It has 3 water temperature settings, Cold/Cold, Warm/Cold, and Hot/Cold. Warm is Cold and Hot is barely warm. I know I have very hot water as the...

Sorry to read about your problem, I hope this helps you out.

the inlet valves just open and close, if you have high cold water pressure, it will override the hot water. I suggest you turn down the cold water valve, until warm is kinda warm. your cold water fills will take longer, but you will have warmer water

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This is from not enough HOT loads.

Fatty deposits gather between the basket and tub during COLD washes.

Then they are being released in large numbers when you do your whites on HOT.

It is recommended to do 1 HOT load per week.

Do an empty load with some degreaser added (like Goo-Gone) on the fullest/hottest setting you have.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
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Disolored clothing and towels

This is from not enough HOT loads.

Fatty deposits gather between the basket and tub during COLD washes.

Then they are being released in large numbers when you do your whites on HOT.

It is recommended to do 1 HOT load per week.

Do an empty load with some degreaser added (like Goo-Gone) on the fullest/hottest setting you have.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
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Kenmore top load water temp switch problems and hot water rinse

Hi, Switch the hoses around going to the mixer/inlet valve. I am sure this will take care of the problem.
If not, please let me know so I can assist you further.

Vic
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Kenmore elite washer

sounds like you have a bad water valve,,either that or a bad water temp select switch,(doubt that). way more common is a bad water valve.
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