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Bernina Virtuosa 153 QE is jammed.

I probably replaced the bobbin after filling it incorrectly. It jammed on the first stitch. I can not get anything to move with the hand wheel (haven't even tried the foot pedal, afraid to). I feel that it needs a professional to fix it, BUT, I am an American living in China and have no idea where to go for help and I really don't trust someone who has never seen a Bernina before. I have contacted the Bernina Co. and a dealer in Hong Kong (closest place to me, but still a trip to get there with the machine!) Do you have any suggestions on something I could do myself to fix it? I have carefully taken apart what I can, but I see nothing obvious wrong.

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Where do you live in China? I'm in Hong Kong and have visited that dealer.

Posted on Apr 04, 2009

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