Question about Amazon Kindle Paperwhite

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My kindle's screen has gone half blank what shall i do?

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It as had a high dose of static common fault ,not much you can do unless in warrenty

Posted on Nov 01, 2012


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Why is half of my kindle fire hd sreen is blank the other half is fine?

If 1/2 of a viewing screen is blank; it generally means the LCD Circuit was damaged. This can happen from a blow to the back or front of the screen when in operation; water damage, a sudden surge of electricity; or many other conditions. Once a screen has been shorted out in that fashion, it can no longer function. It is not repairable as it stands and only a Replacement Screen and circuit board can make your system operate again. Usually, the cost is more than a new unit, thus most individuals simply buy a new unit.

Dec 15, 2014 | Amazon Kindle Fire HD


Kindle Paperwhite 2nd Edition Operating System Pushed May 2015

Within the past week (2nd week in May 2015) Amazon *pushed* a new operating system onto my Kindle Paperwhite. I connected to Wi-Fi in order to synchronize, download, etc. and I left it connected for a while and I went and did something else. When I returned, it had gone into the sleep mode because it was not being actively used. When I brought it out of sleep mode I saw there was a notice on the home screen about it having been updated and to go to the Cloud and download the 2nd Edition of the Operators Manual.

But, here's the rub - the 3G Whispernet wouldn't connect or, more precisely, it said it was connected but it wouldn't do or display anything but a blank white area. I got to thinking maybe it had something to do with the new operating system not having been rebooted. Always, it seems, new operating systems must be rebooted. So I used the Menu button > Settings > Menu button again > Restart. (Not *Reset Device* which is directly below so be sure not to touch it by mistake) and my Kindle shut down. I gave it about ten seconds and it didn't restart so I pushed the power button and it restarted and went through the boot screen and progress bar.

When it started up again it went to my PIN screen where I entered the PIN and it went to a Home Screen I'd never seen before. It consisted of a bunch of book covers with some adverts for recommended books at the bottom.Well, I found out by reading the new 2nd Edition Operator's manual that I downloaded from the Cloud that the *Cover View* is the default with this new O/S and, if one wants the old familiar *List View* back, to just touch the Menu icon (three horizontal bars in the upper right) and select *List View* which returned my Kindle to the Home Page I was used to.

There are several other changes as well so do download and read the 2nd Edition Operator's Manual. Oh, BTW, the 3G and Wi-Fi works again. I've got a sneaky suspicion that the new O/S needed the Restart in order to properly register the device so it could connect.

on May 15, 2015 | Amazon Kindle Paperwhite

1 Answer

Screen has a small section that is blank in the upper right corner.


You can try to reset you Kindle. Move and hold the power switch for 15 seconds before releasing it.

This will reset the device, wait until it boot up, if this does not resolve the problem, then contact kindle for repair options, it's a problem with the screen and must be replaced.


Jul 11, 2011 | Amazon Kindle Wireless Reading Device

1 Answer

My kindle is frozen. holding power switch for 15sec. did not work

Make sure you have enough battery life to support the kindle, because sometimes it stays in the frozen state if it detects you have little battery life.

If this doesn't work, press , , and keys simultaneously (This is it's soft reset)

The last resort I would suggest is to do a hard reset. Make sure your battery is charged to about an hour, remove the cord from your kindle. Turn your kindle over and open the back, you should see the small hole under the word RESET. Get a paper clip, unwind it and insert the clip into the hole CAREFULLY and press for about 10 seconds. The screen should be blank, and it will restart.

May 31, 2011 | Amazon Kindle Wireless Reading Device

2 Answers

How do you unfreeze a kindle screen?

  1. Unplug Kindle from power adapter or computer.
  2. Slide and release the power button. The LED light that surrounds the power button will display green for two seconds.
  3. Shut down Kindle by sliding and holding the power button for five seconds. The LED light will blink three times. Wait for the screen to go blank, then release the power button.
  4. Turn on the Kindle by sliding and releasing the power button.
  5. If Kindle is still not working, you can perform a hard reset by sliding and holding the power button for 15 seconds.
  6. If Kindle is still unresponsive, try charging Kindle before trying to restart the device once again.
  7. Make sure you have the latest software version available installed on your Kindle. The latest version is available here:
If you continue to experience problems, please contact us.

^ The above information, and much more is found on Amazon's kindle troubleshooting section. The link below will take you there in case you have any further problems.

Hope this helps ! :]

Mar 12, 2011 | Amazon Kindle Wireless Reading Device

1 Answer

My Kindle has gone completly blank just shows a white background with a little wheel turning in upperleft corner

Firstly make sure your kindle is fully charged. To reset the kindle 3, hold the power button for 15 seconds.

Feb 03, 2011 | Amazon Kindle Wireless Reading Device

1 Answer

Screen of amazon kindle got kneeled on.

You can get the screen at Kindle Repair and there is a free guide that shows you how to put in the screen at Kindle Repair Guide.

Apr 21, 2010 | Amazon Kindle 1

1 Answer

The Kindle screen has blank sections and it is not allowing me access certain areas any more

You can get the screen at Kindle Repair and there is a guide that shows you how to put in the screen at Kindle Repair Instructions.

Apr 09, 2010 | Amazon Kindle Wireless Reading Device

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