Good evening i'm hoping you can help me i purchased this unit a couple of years ago and ever since i baught it i've been having the same problem it will work for about a week and then it freezes up and if i wait about another week it will start up again by itself.when it freezes up if i unplug it from it's power source and repluge it back in it will start up again but i have to reset everything. it's been doing this since the day i bought it. i thought it was something that i did wrong but i can't seem to fix it so that it will run all the time.i would appreciate any help i can get. thank you rayt
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Re: will freeze up
You could have taken back your set to the supplier since it was under warranty then now it is too late.you will have to pay for repairs of your set.take your set to a tech the problem is in the power circuit more or less a cap is defected there.good luck.
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I've got the same problem. After installing a replacement drip pan (W1019913) and disconnecting the thermistor per the enclosed instructions, the problem returned within two months. I just called Jenn-Air customer service and was told that there is a new design for the drip pan this is only available through Jenn-Air, and not through distributors. Therefore the part I purchased in November through a distributor was the old design (even though it was dated 1/27/11). The Jenn-Air rep agreed to have a tech install the new design under warranty, even though I purchased the unit almost 5 years ago. I'm hopeful that this will correct the problem. If you still want instructions on how to remove the drip pan, let me know. But I would return the part you've got and ask Jenn-Air do it for free.
the units low on refrigerant or freon,its normal for these to lose their charge after 2-3 years of use,i repaired a lot of these over the years,a couple of B.P.V.'s and about 9 ozs. of whatever type of refrigerant or freon and they will go another couple of years, all for about $50.00
A lot of problems have been reported with this model,with the defrost timer not moving,Like a clock stopping,the defrost timer has stopped,and won`t allow the compressor to freeze the freezer unit.Most likely not to cool in the refrigerator either is it?If I can help anymore,let me know,but have the defrost timer checked or replaced.
This is a possible problem. Check and see if the compressor has a fuse in it. If you have the manual it will tell you if it has a reset fuse if not check and see if the outlet there’s a fuse. I’ve had the same problem with the one I have. Hopefully it works if it doesn’t I’m sorry