Question about Dell E228WFP LCD Monitor

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DELL E228WFP turns off while the computer is still on.

After 7 minutes of so my screen turns black like it turns off. The power button on my LCD is green which means its still on. I then push the power button to turn off, which it does and after a few seconds I Then turn it back on and my LCD is on now. This happens every 7 minutes. What can I do from this happening again?

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  • Anonymous Jan 06, 2009

    It is the same problem.

    My screen is getting black and monitor light green on.

    To get screen back I have to turn of monitor and turn on again.

    Sometimes is happening every 10 minutes and sometimes - now - 2 minutes.

    Is any way to solve this problem?

  • chrisandstac Jan 10, 2009

    Same problem... Dell has tried updating my drivers and sleep/ hibernate, but the problem persists.

  • sigmajt Jan 20, 2009

    i bought 11 of these monitors from best buy and have had the problem with 5 so far in 3 months. They go black with the power light staying green
    Junk monitors.

  • sigmajt Jan 21, 2009

    it seems to be a heat issue, if i set the monitor outside, it is 5 degrees out, and let it get cold it stays on for about an hour, but after it goes to black after that (when it is warm) it only stays on for about a minute or less at a time when i get it to come back on. Letting it sit with the power off inside for a time allows it to cool enough to stay on for 9 minutes or so.

  • johnfravolda Jan 27, 2009

    I have two monitors and now one of them is blanking out after a short time on. Power light remains green, just as described. I "switched" the screens to see if the blank out followed the switch, but no, it stayed with the moniter. Just started happening yesterday.

  • adacole Jan 27, 2009

    I have the same problem. Monitor just turns off after a while. It goes well for a few hours, then it starts to torn off every ten - twen minutes. Sometimes even in shorter intervalls

    I think it could be indeed a heat problem. But anyways, I think there should be no heat problem at all so I personally think this is a technical issue of dell and therefore simply a malefunction.

    I will call them and tell them the situation in the next days. I'm sure that they will exchange my obviosly defect monitor (still in warranty)

  • Anonymous Feb 08, 2009

    same thing

  • Anonymous Mar 25, 2009

    I'll add my experience ... new monitor, new system (Dell package) ... works fine for 15-20 minutes then monitor blacks - power off the MONITOR and then back on and the screen returns for a few minutes ... rinse/repeat ... eventually gets to point where it blacks every 12-13 seconds. Occurs in Safe Mode, Setup (F2) Mode, Diagnostics (F12) Mode so definitely NOT a SW issue. Will see if problem continues when I try my old monitor to troubleshoot if it is HW monitor problem or something else (video card overheat, etc) but judging from these posts I've got a losing monitor here.

  • Anonymous Apr 01, 2009

    count me in, my monitor is about 6 months old and just started doing the same thing in the last few days.

  • zack6924 Apr 03, 2009

    My girlfriend is having the same problem after 3/4 months and just now seen this thread so I guess it's just a shitty monitor..

  • warbirdzone Apr 09, 2009

    Same problem like other posters here, got this E228 LCD for about half a year now, everything was fine until last few days. It starts to go black screen on me every 1few mins, sometimes it's good for over an hr.. I thought it was my video card over heating at first, I change to an older video card, still the same. All screen saver and power saving options are check, not the problem. I think it's just the crappy LCD. ><

  • Anonymous Apr 14, 2009

    I have the save problem. My E228WFP Monitor turns off every 90 seconds when he his warm.

    The solution: I call Dell technique services and they send a brand new 22 inches monitor in 24 hours!

    So, do the same.

    Good Luck!

  • Karly4 Apr 15, 2009

    I have exaclty the same problem and my screen is aoubt a month old!! This is my second brand new screen in 4 months! and it has already started playing up. My screen turns off randomly and i have to turn it off and then on to get it to go again and then it does it aobut 1 minute later. Does anyone know how to fix this besides getting a new monitor sent?

  • ppp0 Apr 23, 2009

    After leaving the screen on for some time, the monitor
    brightens for a moment, then goes black, while the green light stays



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1st what operating system are you using if you are using Windows right click on the home desktop and click properties then click on the Screen saver Tab then make sure you dont have a screen saver on that turns your screen off after a while or if you have power saving on your moniter which will causse your moniter to turn black after a while to try save power.

Posted on Jan 04, 2009

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There are two ways you can determine the cause of this issue first,
see if the problem happens when you have the monitor plugged into a different system, if you don't have the same problems or any problems it is probably a software related issue.

If the issue is software related, it more than likely is due to a video driver that is having problems inside of windows, and I wouldn't doubt that the video card is an ATI Card. What you want to do if you know how to is,

1)Uninstall the video driver by going to the device manger, and then go to add/remove programs and remove the catalyst control center or if you have another brand of card remove that utility, when uninstalling the video driver select the option to delete the driver from the system if possible. Some times what will happen is as soon as you either uninstall or restart the computer the old video driver will install. In that case your just going to have to download and install the latest video driver from the manufacture's website.

2)If you have a dell system and the video card is onboard, usually a Intel GM95/GMAXXX, then you want to go to the website to update that video driver, if you have a nvidia card or a ati card then what you want to do is go to the manufacture's website usually or and download the latest video driver.

3)One more thing you can test out is run the dell built in diagnostics, if you have a laptop you can access it by turning off the system and the pressing the "Fn" key to the of the space bar and then the power button at the same time untile the system turn's on and you'll see a diagnostic boot selector or a psa is loading. If you have desktop you can access the diagnostic from either the drivers and utilities disc or when you see the dell screen when the computer loads up press "F12" repeatedly for about 5-10 seconds and that will load up a one time boot menu and then select the option for dianostics or onboard diagnostics. **Basically what you are trying to do is see if the problem happens outside of windows in the diagnostics and there are also diagnostics that will test the video test.

If the PSA test's pass then when it asks you "Do you want to run the remaining memory test?" press "N" for no and then it will load into the 32bit diagnostics, after which select "Test System", then "Custom Test" after it loads and the select "Video" on the left hand side and then click run test's to see if you will get any type of error.

**It is not very likely that if two monitors in a row will be faulty, and most likely indicates that the issue is software related.

Posted on May 14, 2009

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Thanks, TheItMan, but I have developed the same problem, and it is not a power saving setting, or a screen saver issue. I have set every device, related or not, to "never sleep," or "sleep after 99999 minutes," and the screen saver is off.

Dell e228wfp 22" (~3 months old)
ATI Radeon HD 2600 XT
64-bit Windows Vista home premium, service pack 1
Dell Inspiron 530, Intel core 2 quad q9300, 2.50ghx, 6 gb ram

Posted on Jan 21, 2009

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Posted on Jan 02, 2017

SOURCE: dell e228wfp monitor

in control panel,, go to power option,, go to advanced,, on the option of turn off my monitor,, make it never

Posted on Jan 08, 2010

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It sounds like you get this problem even when you are sitting there using the computer. If this is the case then there is a problem with the hardware inside the monitor.

Unfortunitally it's something that you would have to have DELL fix. It will involve sending it to them for repair if the monitor is still under warranty.

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