Question about Acer Veriton 6800 PC Desktop

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Disk drive is locked but i forgot the password

I enabled the elock security but now im locked out because i forgot the password and the hint i made is not helping me. on top of that i accidentally erased the toolbar that was in the corner. all i want to do is find out the password or talk to someone who can help me reset my password.

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There is a service in windows called AdminWorks Agent X6, you can try disabling that. Or, You can try uninstalling Lanscope in your programs.

Posted on Jan 04, 2009

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Started receiving message "Warning -- Acer eLock activated -- Optical Device Drive Locked".


For that you need to disable lock in bios.
When you power up the computer press F1 or F2 or del or ALT+F2 key to enter in bios .
Then you can see bios enter in bios and load optimal defaults.
Then save settings and exit.
If elock is enable then disable.
If you are not able to enter in bios if it ask for password then you need to reset bios.
For that you need to open back cover of laptop then find motherboard and pull cmos cell from motherboard for 10 minutes then all settings defaults.
Then check.
Let me know if you need further assistance.
Thanks for using FixYa.

Jun 07, 2010 | PC Desktops

Tip

How to Prevent Windows Password Lost?


As is known to all, a strong Windows password is the crux to computer security. In view of it, some users set an extremely complicated password consisting of various numbers, characters and symbols. It will greatly improve the system security without doubt. But if the user has bad memory, the complex password can be easily forgotten. At that time, one has to seek for methods to perform <a href="http://www.windowsloginrecovery.com/" style="font-weight: bold;">Windows password recovery</a>.<br /><br />Have you tried some methods to prevent Windows password lost? Never write your password on a sticky note plastered to a desk or monitor. If you have bad memory, you can make full of features in Windows: set a password hint or create a password reset disk. You can perform Windows password recovery with the hint or <a href="http://www.windowsloginrecovery.com/reset-windows-password.html" style="font-weight: bold;">reset Windows password</a> with the disk.<br /><br /><span style="font-weight: bold;">Perform Windows password recovery with password hint</span><br /><br />Some systems, like Windows 7, Vista and XP, allow you to create a password hint so that you can get some clues to remember your forgotten password. It can be easily created a password hint when you create a Windows password to log on to computer. Please note if your computer is on domain, you cannot create a password hint. You can right-click My Computer to select Property, and then choose Computer Name to check if your computer is on domain.<br /><br />The Windows password hint should be something that can help you remember a lost Windows password while it will not leak your Windows password. It appears below the password entry box, after you make an incorrect entry and then click OK. Never set the Windows password as your password hint because everyone is able to see your password hint.<br /><br /><span style="font-weight: bold;">Reset Windows password with password reset disk</span><br /><br />If you don't like the password hint, you can create a password reset disk. It will help you reset Windows password easily if your computer is locked.<br /><br />1. Click "Start" button, "Control Panel", "User Accounts and Family Safety" and "User Accounts".<br /><br />2. Click "Create a password reset disk" in the left pane.<br /><br />3. The Forgotten Password Wizard will open, insert a USB flash drive and then click "Next".<br /><br />4. Select the portable media drive, and then click "Next".<br /><br />5. Enter your current password, and then click "Next".<br /><br />6. Click "Next" when the progress indicator shows 100% complete, and then click "Finish" in the next window.<br /><br />Once the password reset disk is created, it can be repeatedly used to reset Windows password without limitation. If it falls into hands of others, he or she will be able to enter your computer with the disk. So please store your disk in a safe place.<br /><br /><span style="font-weight: bold;">Windows Password Tips:</span><br /><br />1. With the development of technology, you can not only set a Windows password composed to protect your computer, but also protect your computer with fingerprint. If you use Window 7, you can enable Fingerprint Recognition System.<br /><br />2. If you <a href="http://www.windowsloginrecovery.com/forgot-windows-password.html" style="font-weight: bold;">forgot Windows password</a> and don't have a password disk, you can resort to Windows Password Recovery software like Windows Login Recovery. It allows you to reset Windows password in 5 minutes.

on Dec 29, 2010 | PC Desktops

1 Answer

Hello! I live in Norway an have a problem with my computer - it says that acer e-lock i activated and i cannot use my dvd/cd station. I am not very good in computer "thing" so you have to explain very...


Hi,

The Acer Elock is used to protect your computer from any external device or access like flash drive, any external media device, optical disc DVD etc.
To make the DVD CD station active you need to go to acer elock interface and enter the password which you first entered on the computer while doing acer elock system.

http://acer-elock-management.software.informer.com/screenshot/54477/

This link can help you as it has a step by step method and screenshots also.

The only disadvantage of this Acer Elock system is if you forgot the password you need to go to Acer Custoer Center and get it fixed

Please check if the above things will help you and let me know.

Regards

Nov 26, 2009 | PC Desktops

1 Answer

Optical drive device is locked


Stop the services for elock in msconfig after that restart your pc. go into disk management assign a letter to your cd-rom. After assigning the letter go into contolpanel add remove programes and uninstall elock in there

Mar 15, 2009 | PC Desktops

1 Answer

Optical Drive Device Locked Acer e lock activated. I cannot use my Cd drive.


Acer eLock Management
Acer eLock Management is a security utility that allows you to lock your removable data, optical and floppy
drives to ensure that data cannot be stolen while your notebook is unattended.

Removable data devices - includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives,
USB memory card readers, IEEE 1394 disk drives and any other removable disk drives that can be
mounted as a file system when plugged into the system.

Optical drive devices - includes any kind of CD-ROM or DVD-ROM drives.
�� Floppy disk drives - 3.5-inch disks only.
�� Interfaces - includes serial ports, parallel port, infrared (IR), and Bluetooth.
To activate Acer eLock Management, a password must be set first. Once set, you can apply locks to any of the
devices. Lock(s) will immediately be set without any reboot necessary, and will remain locked after rebooting,
until unlocked.

You can try this:

You can reset the system to its default settings (all devices unlocked) by removing the password (leave the password fields blank when changing the password).

You also may be able to simply uninstall the e-lock software in add remove programs.

Is there an icon in your system tray that may allow you to disable e-lock?

Dec 30, 2008 | PC Desktops

1 Answer

Acer elock Optical Drive Device Locked


the_phobia,

My advice for you will be, go to Add/Remove Program, uninstall the acer elock, restart your windows, it should be running just fine. If the problem still persist. Please do come back here for more assistance.

Your rank for my solution is much appreciated!!! THanks

Dec 30, 2008 | PC Desktops

1 Answer

Acer Elock has acrivated


Can you at least boot up and get into windows? If so, try....

Stop the services for elock in msconfig after that restart your pc. go into disk management assign a letter to your cd-rom. After assigning the letter go into contolpanel add remove programes and uninstall elock in there.

Oct 24, 2008 | PC Desktops

1 Answer

Acer optical drive device locked


without knowing which version of the program you got I can suggest for you to:

press start
select run

or

hold down windowskey and press r

type in services.msc

find the elock service, right click properties, disable the service, and stop the service.

you may need to set a new drive letter for the optical drives
(right click my computer - manage - left side disk management - find drives without letters, right click assing or change drive letter)

if you can't uninstall the program? its asking for a password? Its extremely easy to reset the password but would need to know what version of the software your running.

Sep 06, 2008 | PC Desktops

1 Answer

I cannot copy onto the disc drive. It keeps coming up with error message Optical drive device Locked. Can someone please help


I will bet anything the computer you have is an Acer Laptop.

Try this:
1. Go to www.driverstock.com and download from the site 'elock'.
2. Install and run the program.
3. It will ask you for a password, type one in. (any - just write what you wrote down)
4. Then click on the items and lock them. (Yes I said lock them)
5. Then click on site you want to unlock and enter the password again.
6. All the sites that acer elock had locked will be unlock.

Jul 03, 2008 | PC Desktops

8 Answers

Acer e lock activated??????????????


I have a working workaround solution to this problem - save yourself 100usd (what acer requests from the unlocking) and press the ask me button to send me the free(FREE POST TO FORUM) request, Il give you the workaround, will take less than 10 minutes to solve the problem, really not worth it to pay 100usd for something this silly.

Il possibly soon make a video tutorial on how its done but for now, send me a request and il tell you how to get rid of the problem.

Jan 05, 2008 | PC Desktops

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