- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If mixer is locked in down position, and you hear motor running, the problem could be worn gears in mixer head. Check warranty and return to place of purchase or take to small appliance repair shop for estimate.
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
could be the result of a bad bearing,either that or something has caused the offbalance of the rotor.it should be repairable,if you take it to some repair workshop,unless you would want to take it apart yourself.
Cuisinart hand mixers are not repairable. You can buy replacement accessories like beaters, but you can't buy any internal replacement parts.
I have a Cuisinart HM-70 and I stripped the plastic gears inside by trying to mix a really thick dough. It was easy to open and get to the plastic gears. When I called Cuisinart to try to get replacement gears, they said that they don't sell replacement parts and their hand mixers are not repairable. I looked all over the internet and no one sells internal parts.
Unless your mixer is still under warranty, I believe that you're out of luck and your mixer is headed to the electronics recycle pile.
Most handmixers today are sold with plastic gears - including high end brands like Viking. For me the lesson learned is to buy low end hand mixers (don't buy a top of the line 9 speed mixer) and treat them like they're disposable when they break.
Hi, ROSANA73, Yes
the brushes need to be installed so that they both seat correctly on the
be sure to have the Parts List manual on hand.If you're lacking one, you can download a PDF version from the KA
website at: http://www.kitchenaid.com/flash.cmd?/#/page/home. Click
on Customer Care>Locate Manuals &
Guides>Enter the 6 character
model number, in your case use KSM50P (Your K5SS mixer falls within this
manual), and select the first file KSM50P.pdf (438.31 KB) listed under Parts List (4) and then check to verify
this matches your mixer model. Turn
to pages 6 & 7, titled ‘Motor And Control Part’.Locate Illus. Nos. 47, Brush Holder, which
shows the order the brush assembly is installed. If a
part has broken and needs to be replaced, here are five potential online vendors
in no particular order: RepairClinic.com; mendingshed.com;
searspartsdirect.com; partstore.com; and Grainger.com. Prices can vary widely between vendors, so do
your comparison shopping. It
can be messy but quite gratifying to diagnose and repair your mixer yourself. Finally,
here are some links to several excellent websites that detail the
disassembling/reassembly of a KA Mixer.The mixers displayed in the links are different KA models, but the
principles are the same.
these three websites and their excellent pictures and descriptions and your
Parts List manual, you should now be able to completely disassemble and
reassemble your mixer, should you decide to go that route. If
you feel troubleshooting and repairing is beyond your capability, then I would
seek out a local small appliance repair shop in your area. KA Customer Care can
give you names of local KA authorized repair shops in your area, but you can
also do an online search to supplement what KA may provide you. Call to explain
your circumstances and find out their hourly rate and get an estimate of what
they think it would cost to repair your mixer. Also, always obtain three or
more estimates – do some comparison shopping. Good luck and have
fun. I hope this helps. Howard, Burke,
If this solution was helpful, please rate it, thanks! – hslincoln
Hi. Before you take your mixer apart, take a multimeter and test for continuity in the cord. Wiggle the ends of the cord while you're doing this in an attempt to make the cord fail. If it tests out OK, then you must get inside the mixer. If you have the ability to repair the mixer then do so, otherwise take it to a repair place for them to check it out.
Goto www.kitchenaid.com, enter your model # and search for the parts catalog for your mixer. Download the info. This will help you with the project
If this solution has assisted you, please rate it. Good luck! ricardok45