Dell PC only works in safe mode, can't download files

Do you have the Restoration/Restore Disk?

If so pop it in the optical drive (CD/DVD drive), and when asked choose Repair.
(Non-Destructive Installation)


Post back in a Comment.

Regards,
joecoolvette

Download a new safemode for dell. my safemode wouldn't work too.

Booting in Safe Mode tells a computer to start ONLY what is needed for the computer to run, i.e. the Operating System and services associated with it. Running in Safe Mode is generally used for troubleshooting purposes. Try starting the computer in a "normal" start up.

You have probably deleted a registry file when the virus was deleted, which will be the probable cause of the BSOD.
Safe mode only loads basic drivers and files, that is why safe mode is working so try running chkdsk in safe mode.
You can also try starting the recovery CD/console and use the option to repair. Hopefully this will rewrite the missing file. If not you will need to do a fresh install of the O/S.

Step 1: Enter Safe Mode

a) Start or re-start your computer.

b) Before the Windows 7 loading screen appears, Press 'F8? to enter Advanced Boot Options.

c) Use arrows to choose 'Safe Mode' when you can see the Advanced Boot Options screen.

d) Press 'Enter' and wait for Windows 7 files to load.

e) Log on with an administrator account when you can see the log on screen

Note: Well, when you are presented with the Advanced Boot Options screen, there are 3 types of Safe Mode. They are the Safe Mode, Safe Mode with Networking and Safe Mode with Command Prompt, and the 3 options are all available for you. Here above we take Safe Mode as an example, but if you choose Safe Mode with Command Prompt, you'll need to input related to command prompt to reset the password.

Step 2: Reset the forgotten Windows login password in Windows 7

Now you could diagnose and solve some serious computer problems in the safe mode and reset the forgotten Windows login password in Windows 7 as follows:

1. Click 'Start' button, input 'lusrmgr.msc' into the Search box and press 'Enter'.

2. In the 'Local Users and Groups screen', click 'Users'.

3. Right-click the account that you need to reset the password for, and then click 'Set Password'.

4. Type and confirm the new password, click 'OK'. (You can go to 'Local Users and Groups' screen by right-clicking 'Computer' to select 'Manage' on desktop.)

Step 3: Log on your password protected PC again with the new password since you have successfully performed Windows password reset for Windows 7.

It appears that your display works fine until Windows XP loads. Try tapping the key when powering on the laptop. Select boot in safe mode and see if the laptop works.Here's a description of safe mode by Microsoft.

Safe mode is a troubleshooting option for Windows that starts your computer in a limited state. Only the basic files and drivers necessary to run Windows are started. The words "Safe Mode" appear in the corners of the display to identify which Windows mode you are using. If an existing problem does not reappear when you start in safe mode, you can eliminate the default settings and basic device drivers as possible causes.

If you don't know the cause of the problem, you can use the process of elimination to help you find the problem. Try starting all of the programs you commonly use, including the programs in your Startup folder, one by one, to see if a program might be the cause of the problem.

If your display works in safe mode then you have a video driver issue or virus or software issue.

Well if your problem is to back up your files, you already said that you can get into safe mode, you can attach an external hard drive or flash drive to copy your files from local drive. Remember to activate your OS system restore if your able to succesfully restore your system with your CD. You can change that settings on properties of "my computer".

instead of Safe Mode, have you tried Last Known Good Configuration from the boot menu?

If that doesn't work you may have corrupted windows system files.
You can rule out the hardware by downloading and burning a CD with a Linux Live system on it. That will boot into a Linux desktop without installing anything on your hard disk or overwriting your files. If that boots OK then you know that your windows system files are damaged and you may need to reload windows.

Then you have a driver conflict. When you run in safe mode, you run with a limited driver set.
I dont know if you have downloaded all the drivers you need, there are vista drivers available from dell, most vista drivers work under Win7. Have a go with some of these drivers http://support.euro.dell.com/support/downloads/driverslist.aspx?os=WLH&catid=-1&dateid=-1&impid=-1&osl=EN&typeid=-1&formatid=-1&servicetag=&SystemID=DIM_CEL_1100&hidos=WW1&hidlang=en&TabIndex=&scanSupported=True&scanConsent=False

It seems to be a conflict with Touchpad drivers. For once, you can try a System Restore to resolve this issue. Else, you need to install the Dell touchpad drivers and application from the Dell support website to resolve this. You can download the drivers from the link after you select the correct Operating system version: http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&ServiceTag=&SystemID=INSPIRON1545&os=WLH&osl=en&catid=&impid=. Save the file on desktop and right click on it, to Run as Administrator. Install the drivers and reboot your system. Now your Touchpad should work normally even in safemode.