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Does anyone know how to access the service mode to run tests on MAH8700AWW Washer

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  • Washing Mach... Master
  • 9,472 Answers

In the upper console area there are tests on the tech sheet.

Posted on Nov 02, 2012

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6ya6ya
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Posted on Jan 02, 2017

Master_Tech
  • 770 Answers

SOURCE: Service Mode

System Diagnostics
SERVICE MODE
The service mode provides service personnel the
ability to verify the operation of the washing machine.
The service mode can be entered in the middle of
any wash cycle. While in the service mode, the
servicer can start a variety of special service tests.
Accessing Service Mode:
Pressing down the delicates and heavy soil keys for
3 seconds places the machine in the service mode.
Motor speed will be displayed when started. To exit
Service Mode, press delicates and heavy soil keys
for 3 seconds again.
Troubleshooting
December 2004 4 16025861
©2004 Maytag Services
Stage of
Wash Cycle
Advances To
Presoak End of Presoak
Wash Every 5 Minutes of
Wash Time
Spin/Drain Every Step of The
Spin Profile
Rinse End of Rinse
Speed Range Displayed
a) 0-99 rpm 0-99 (actual)
b) 100-999 rpm Speed / 10
Quick Service Cycle
While in service mode, pressing the delicates key
will start a quick service cycle. This will be a quick
check of all systems.
The following steps will be followed.
1. Energize the cold and bleach water valves. Fill to
Low level, then turn bleach and cold off.
2. Energize the hot and fabric softener water valves. Fill
to high level, then turn all valves off.
3. Lock the door.
4. Tumble using 7/3 tumble pattern for 12 sec.
5. Turn the drain on.
6. Spin to 800 RPM using default rates.
7. End spin and coast down.
8. Unlock the door when the RPM is zero.
9. Display a ‘PA’ (Passed) on continuously for 10 seconds
if no diagnostic codes were logged during this
test.
The up arrow if pressed will advance to the next step.
The right most dot will be turned on as an indication
of failure and stay on until quick service cycle test
has reached the end. Any diagnostic code logged
during this test will result in failure of the test, but will
not necessarily stop the test. While in quick service
cycle, the pressing of the hand wash will suspend
the machine at this step for 30 minutes until the
Hand Wash key is pressed again. All LED’s will
flash on and off while the cycle is suspended, or on
hold.
Motor Drive System
To check the system, check the board for proper
output to the motor control. Performing a board
output test does this. Then perform the Motor
Control Board Output Test.
Motor Control Board Output Test
1. Disconnect power to the washer.
2. Remove the front panel and pull the JP4 Connector
from the motor control board.
The following Quick Spin test steps are as follows:
1) Lock the door.
2) Spin to 350 rpm and hold for 6 seconds.
3) Spin to 550 rpm and hold for 6 seconds.
4) Spin to 600 rpm and hold for 6 seconds.
5) Spin to 650 rpm and hold for 6 seconds.
6) Spin to 800 rpm and hold for 6 seconds.
If the Spin key is pressed again during the Quick Spin
test, the current speed will be held indefinitely. Pressing
the Spin key again will allow the quick test to
proceed as listed above.
When the washer is in the Service Mode, the speed
will be displayed as a two digit number or a letter/
number.
Quick Spin Test
While in service mode, the pressing of spin key shall
start the washer in the quick spin mode.
3. Reconnect the washer power cord to supply
voltage. Make sure the door is closed.
4. Press delicates and heavy soil keys for 3 seconds
to activate Service Mode.
!

Posted on Jan 23, 2008

  • 31 Answers

SOURCE: Maytag Neptune Washer MAH8700AWW will not spin.

You may have tried this, but check the door switch, and the pressure switch(water level switch) to see if either could be bad. both of those affect whether the washer spins or not.

Posted on Jun 12, 2010

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1 Answer

Maytag washer nd code


The control board is faulty and will need to be replaced. Here is the part to order and it comes with a 365 day, any part, any reason return policy.

Jun 23, 2013 | Maytag MAH8700A Front Load Washer

1 Answer

I have a Maytag Neptune MAH8700AWW with error code tE, lower case t and upper case E. What causes it. I finally got it in diagnostic mode and it says U133 but wont go any further.


"te" error code is caused by a faulty thermistor; likey cause is:
a. Loose wiring at the control panel (directly behind the cycle selector knob)
b. Broken wire at the thermistor (located at the bottom/front of the tub)

To access the wire plug connectors at the control pannel, remove the top cover of the washer. Stand in front of the washer and look for the plug connectors behind the control panel. Pull apart the plugs and re-install.

Test the washer. If the "te" error still occurs it will be neccesary to remove the front panel as well (two sets of special plier-type tools are needed).

Inspect the thermistor closely, with good lighting. If there's a break in the wire it will be at or near the black sheathing / heat shrink material.

Just like a reference guide, this service manual could helpful: MAH9700AW

Hope this helps.

Oct 07, 2011 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag neptune mah8700aww has an error tE, lower case t and upper case E.


"te" error code is caused by a faulty thermistor; likey cause is:
a. Loose wiring at the control panel (directly behind the cycle selector knob)
b. Broken wire at the thermistor (located at the bottom/front of the tub)

To access the wire plug connectors at the control pannel, remove the top cover of the washer. Stand in front of the washer and look for the plug connectors behind the control panel. Pull apart the plugs and re-install.

Test the washer. If the "te" error still occurs it will be neccesary to remove the front panel as well (two sets of special plier-type tools are needed).

Inspect the thermistor closely, with good lighting. If there's a break in the wire it will be at or near the black sheathing / heat shrink material.

Just like a reference guide, this service manual could helpful: MAH9700AW

Hope this helps.

Oct 07, 2011 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Code E 3 On Maytag MAH8700AWW


3E means overcurrent detected at the motor.

Open the control panel, there should be a tech sheet in there that explains how to put the machine into service mode (press chime and extra rinse keys for three seconds) and what to do while in service mode to track this down. Once on service mode, you can cycle through and retrieve all diagnostic codes, and lots of other stuff that'll help you track this down.

You can also go ahead and check out the windings on the motor. Unplug harness connector and test from wire insertion side.

Pin #1 and Pin #2 of CN9 == 11.6 ohms
Pin #1 and Pin #3 of CN9 == 11.6 ohms
Pin #2 and Pin #3 of CN9 == 11.6 ohms
If the error code somes up all the time as soon as you press the power on button, then it means your control board is bad and reading incorrectly. If it only happens during a cycle, then you need a new motor unfortunately.

Hope helps.

Apr 18, 2011 | Maytag Neptune Washer

1 Answer

Matage neptune mah8700aww purchased five years


4 screws takes the front off the washer to find the leak, dryer probably needs drum rollers. If you didnt know maytag went bankrupt for a reason

Jul 28, 2010 | Maytag Neptune MAH5500B Front Load Washer

2 Answers

Maytag Neptune Washer MAH8700AWW will not spin. It will fill, drain, tumble ect but will not spin. i tried a quick spin test and it sounds like it is trying to drain after all the water drains. I went...


You may have tried this, but check the door switch, and the pressure switch(water level switch) to see if either could be bad. both of those affect whether the washer spins or not.

Jun 12, 2010 | Maytag MAH6700AWW Neptune Front-Load...

1 Answer

I have a Maytag Neptune MAH8700AWW that give an E3 error code. Is there anything I can trouble shoot thru the Service Mode?


Hello. This link will take you to a web page with a discussion concearning your problem. It's 2 pages long and gets a little technical but does come to a conclusion.
http://applianceguru.com/forum2/6484.html

builderdale

Jan 19, 2010 | Maytag Neptune Washer

1 Answer

F1 Error Code On Whirlpool Cabrio


Keypad/User Interface Failure

F then 2 flashes when in:
Diagnostics Test mode if a stuck key is detected.
Standby mode if there is a user interface mismatch.
DISPLAY (Saved Code) EXPLANATION AND RECOMMENDED PROCEDURE

Console and Indicators
This test is performed when any of the following situations occurs during the Console and Indicators Diagnostic Test:


None of the indicators light up No beep sound is heard Some buttons do not light indicators None of the indicators light up:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the P11 connector is inserted all the way into the machine/motor control.
2. Visually check that the user interface assembly is properly inserted in the console assembly
3. If both visual checks pass, replace the user interface assembly.
4. Plug in washer or reconnect power.
5. Activate the Console and Indicators Diagnostic Test mode to verify repair.
6. If indicators still do not light, the machine/ motor control has failed: Unplug washer or disconnect power. Replace the machine/motor control assembly.
Plug in washer or reconnect power. Activate the Console and Indicators Diagnostic Test mode to verify repair.

No beep sound is heard:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the P5 connector is inserted all the way into the machine/motor control. If visual check passes, replace the user interface assembly.
2. Plug in washer or reconnect power.
3. Activate the Console and Indicators Diagnostic Test mode to verify repair.
4. If replacing the user interface assembly failed: Unplug washer or disconnect power. Replace the machine/motor control assembly. Plug in washer or reconnect power. Activate the Console and Indicators Diagnostic Test mode to verify repair.


Some buttons do not light indicators:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the console electronics and housing assembly is properly inserted
into the front console. If visual check passes, replace the user interface assembly.
2. Plug in washer or reconnect power.
3. Activate the Console and Indicators Diagnostic Test mode to verify repair.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Jun 03, 2009 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

My whirlpool cabrio washing machine keeps flashing F1?


Keypad/User Interface Failure

F then 2 flashes when in:
Diagnostics Test mode if a stuck key is detected.
Standby mode if there is a user interface mismatch.
DISPLAY (Saved Code) EXPLANATION AND RECOMMENDED PROCEDURE

Console and Indicators
This test is performed when any of the following situations occurs during the Console and Indicators Diagnostic Test:


None of the indicators light up No beep sound is heard Some buttons do not light indicators None of the indicators light up:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the P11 connector is inserted all the way into the machine/motor control.
2. Visually check that the user interface assembly is properly inserted in the console assembly
3. If both visual checks pass, replace the user interface assembly.
4. Plug in washer or reconnect power.
5. Activate the Console and Indicators Diagnostic Test mode to verify repair.
6. If indicators still do not light, the machine/ motor control has failed: Unplug washer or disconnect power. Replace the machine/motor control assembly.
Plug in washer or reconnect power. Activate the Console and Indicators Diagnostic Test mode to verify repair.

No beep sound is heard:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the P5 connector is inserted all the way into the machine/motor control. If visual check passes, replace the user interface assembly.
2. Plug in washer or reconnect power.
3. Activate the Console and Indicators Diagnostic Test mode to verify repair.
4. If replacing the user interface assembly failed: Unplug washer or disconnect power. Replace the machine/motor control assembly. Plug in washer or reconnect power. Activate the Console and Indicators Diagnostic Test mode to verify repair.


Some buttons do not light indicators:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the console electronics and housing assembly is properly inserted
into the front console. If visual check passes, replace the user interface assembly.
2. Plug in washer or reconnect power.
3. Activate the Console and Indicators Diagnostic Test mode to verify repair.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.#$%^

Mar 28, 2009 | Whirlpool WTW6400SW Cabrio Washer

2 Answers

Service Mode


System Diagnostics
SERVICE MODE
The service mode provides service personnel the
ability to verify the operation of the washing machine.
The service mode can be entered in the middle of
any wash cycle. While in the service mode, the
servicer can start a variety of special service tests.
Accessing Service Mode:
Pressing down the delicates and heavy soil keys for
3 seconds places the machine in the service mode.
Motor speed will be displayed when started. To exit
Service Mode, press delicates and heavy soil keys
for 3 seconds again.
Troubleshooting
December 2004 4 16025861
©2004 Maytag Services
Stage of
Wash Cycle
Advances To
Presoak End of Presoak
Wash Every 5 Minutes of
Wash Time
Spin/Drain Every Step of The
Spin Profile
Rinse End of Rinse
Speed Range Displayed
a) 0-99 rpm 0-99 (actual)
b) 100-999 rpm Speed / 10
Quick Service Cycle
While in service mode, pressing the delicates key
will start a quick service cycle. This will be a quick
check of all systems.
The following steps will be followed.
1. Energize the cold and bleach water valves. Fill to
Low level, then turn bleach and cold off.
2. Energize the hot and fabric softener water valves. Fill
to high level, then turn all valves off.
3. Lock the door.
4. Tumble using 7/3 tumble pattern for 12 sec.
5. Turn the drain on.
6. Spin to 800 RPM using default rates.
7. End spin and coast down.
8. Unlock the door when the RPM is zero.
9. Display a ‘PA’ (Passed) on continuously for 10 seconds
if no diagnostic codes were logged during this
test.
The up arrow if pressed will advance to the next step.
The right most dot will be turned on as an indication
of failure and stay on until quick service cycle test
has reached the end. Any diagnostic code logged
during this test will result in failure of the test, but will
not necessarily stop the test. While in quick service
cycle, the pressing of the hand wash will suspend
the machine at this step for 30 minutes until the
Hand Wash key is pressed again. All LED’s will
flash on and off while the cycle is suspended, or on
hold.
Motor Drive System
To check the system, check the board for proper
output to the motor control. Performing a board
output test does this. Then perform the Motor
Control Board Output Test.
Motor Control Board Output Test
1. Disconnect power to the washer.
2. Remove the front panel and pull the JP4 Connector
from the motor control board.
The following Quick Spin test steps are as follows:
1) Lock the door.
2) Spin to 350 rpm and hold for 6 seconds.
3) Spin to 550 rpm and hold for 6 seconds.
4) Spin to 600 rpm and hold for 6 seconds.
5) Spin to 650 rpm and hold for 6 seconds.
6) Spin to 800 rpm and hold for 6 seconds.
If the Spin key is pressed again during the Quick Spin
test, the current speed will be held indefinitely. Pressing
the Spin key again will allow the quick test to
proceed as listed above.
When the washer is in the Service Mode, the speed
will be displayed as a two digit number or a letter/
number.
Quick Spin Test
While in service mode, the pressing of spin key shall
start the washer in the quick spin mode.
3. Reconnect the washer power cord to supply
voltage. Make sure the door is closed.
4. Press delicates and heavy soil keys for 3 seconds
to activate Service Mode.
!

Jan 23, 2008 | Maytag Neptune MAH5500B Front Load Washer

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