Question about Dell 922 All-In-One InkJet Printer

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Replaced black ink cartridge and it says its low

I replaced the black ink cartridge cartridge and it now says its low, and why does my color cartridge say its in wrong, even though I've put it in several times?

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  • Anonymous Jan 12, 2009

    replaced both black and color ink cartridges.

    now the black cartridge will not print and the printer says the color cartridge is the wrong one.

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Some newer printers, such as Lexmark, will have a place in the properties app that allow you to "tell" the printer the cartridge is new. Check yours and see, it fixed mine.

Posted on Jan 04, 2009

  • bentolittler Jan 04, 2009

    Reseat the color cartridge, make sure there isn't anything odd in the ink cradle. Once you are sure you have it in right, you could look at two other possibilities, you could have a bad ink cartridge, a data path on the ink cartridge's chip panel chip panel may be bad, or there could be a service issue with the printer.

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1 Answer

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Try

Resetting the Ink Counter When an ink tank is replaced, the ink counter must be reset. The low ink warning is only displayed properly if the ink counter is reset.

Message Prompting Confirmation of Ink Tank Replacement
If an ink tank is removed, the printer will output a message prompting you to confirm replacement of the ink tank at the start of the next print job.
When an ink tank has been replaced, follow the procedure below to reset the ink counter. The low ink warning is only displayed properly if the ink counter is reset.
Important
If infrared communication is performed in Windows XP or Windows 2000, the printer will not output the message asking for confirmation of ink tank replacement.
Reset the ink counter from the printer driver when you replace the ink tank.

1 Check the message, and click Yes.

Note
Mistakenly clicking No instead, will prevent the low ink warning from functioning properly. If this happens, be sure to open the driver's Properties dialog box and manually reset the ink tank counter in the Maintenance tab.


2 Select the replaced ink tank, and click OK.
The dialog box allows you to select the replaced ink tank.
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Resetting the Ink Counter in Printer Properties dialog box

1 Open the Printer Properties dialog box and click the Maintenance tab.
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