Question about Epson Office Equipment & Supplies

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BX525WD does not recognise ink

I'm using compatible cartriges

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  • John Pye Nov 03, 2012

    None of the solutions work. The printer had been working fine till it came up with the not recognised message

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1 Answer

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  • 241 Answers

Assuming the cartridges match the codes of the units they are replacing please try the following...
-Remove the unrecognised cartridge(s)
-Turn the printer off
-Leave for 30 second
-Turn the printer back on
-Send something to the printer
-When it warns that one or more cartridges is missing click "How To"
-Follow the instructions for installing the cartridges closely
If the cartridges are still not accepted they are likely to be defective. In this case I would recommend replacing them with different cartridges.

Posted on Nov 01, 2012

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Posted on Jan 02, 2017

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ctf1800
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SOURCE: ink cartrige

Purch. a new cart see if that works.

Posted on Dec 17, 2007

  • 27 Answers

SOURCE: loading ink cartriges on epson rx560

pull out the ink cartridge and look all around it you may have left the thin plastic tape like peice on it . peel that off and replace it in there and restart the printer you should be good to go.

Posted on Feb 27, 2009

57 varieties
  • 1653 Answers

SOURCE: Epson DX7450 won't recognise compatible cartridges

This is a common problem and is caused by faulty or missing chips onthe compatible cartridges. You will need to get them replaced otherwise the printer will not operate. Contact the vendor where you bought them from and ask for repalcements or a refund.

Posted on Sep 30, 2009

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This will either be because your printer is having trouble recognising the cartridges or warning of low ink because the cartridges have been refilled. Connect a computer to the printer and it will hopefully give you more info.

If your printer cannot recognise the cartridges try wiping the contacts on the front of the cartridges and re-installing. If your printer still doesn't recognise the ink cartridges then sadly they will need replacing.

If it is just a low ink warning then carry on printing untill the printer thinks the cartridges are empty and prevents you from printing. You can them get around this message by pressing the stop/reset/resume button for 5 seconds and continue printing. More information on this can be found here: http://www.refreshcartridges.co.uk/igloo/the-infamous-canon-resumestopreset-button/

Hope this helps.

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1 Answer

Ink cartrige cannot be recognised


make sure you've taken the protective tape off the cartrige. Usually its orange and noticeable.

Sometimes generic cartriges have a small chip and a registration that allows the printer to talk between the cartrige from what I under stand maybe ink levels and to protect profits on not allowing generic companies to make a more economical product competitively

the printer can sometimes be power cycled to allow it to accept the generic cartrige.
there are normally settings on a printer to see if you can change the internal settings can be altered to allow non Original Electronic Manufacturors products in a Canon Printer.

make sure that the type of printer you have is compatible with the printer. the computer may require a black cartridge or a color cartrige in a very specific location. they might not be allowed to be switched.
make sure the cartrige can slide in and out of it's slot comfortably.

FOR office printers. there are also protective tabs holding the ink in the cartrige. this side tab on the cartrige is there for shipping. these are normally on large 30 pound printers. top front loading Office printers. the tab needs to be turned hard and swift either clockwise or counter clockwise if you can't cleaning pull it out. Also remember your boss paid a lot for that cartrige dont break something your not comfortable breaking. be warned in advance this dry ink will spill and is hard to clean and harder to clean from clothing.



as per a fast solution a smaller printer and certainly a cartrige can actually be brought into a computer and electronics store whilst looking to buy a new print cartrige. Make sure if you do bring a piece of your own electronics into a store you check in with security. let them know its yours; wave it in front of a camera if youd like.
the seller normally should be able to recognize if their product will fit in your device it will save both of you time and inconvience.
cartriges cost about the same as a new printer with new ink.
dont be afriad to buy an extra ink at the time of purchase and risk letting it dry but having the back up that you know works-
you'll have a package for the next time you need a new cartidge. gives you more research material.
accept moores law
feel good about flossing on a new printer.
print some pictures and frame them-
pictures are some of the most important thing in our lives! Smile!

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pull out the ink cartridge and look all around it you may have left the thin plastic tape like peice on it . peel that off and replace it in there and restart the printer you should be good to go.

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