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My Spyder 3 Elite will not recognise my Dell touchscreen monitor in Windows 8

Hi I have a Dell Inspiron One 2320 touchscreen and was previously using windows 7 and my Spyder 3 Elite worked perfectly. However I have just upgraded to windows 8 and now the spyder does not recognise the monitor. It just tells me to update the video card driver but I have the most up to date driver already. I have tried uninstalling and reinstalling etc but nothing seems to work. Datacolor support have been no help whatsoever and will not confirm whether or not their new software version 4.0.2 is windows 8 compatable. Any suggestions please? Damian

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Dell offers technical support via phone and chat. You can reach technical support at 1-800-204-4427. You may also chat with Dell Technical Support representative (U.S.) 6 Am to 6 Am, (24*7 hours) Pacific Time, Monday through Sunday. If you needs a technical diagnosis you can call on our Microsoft technical support team 1-800- 204-4427, which is especially open round-the-clock for online assistance.

Posted on May 01, 2017


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