Question about Verbatim Computers & Internet
My external hard drive does not work on my computer, laptop, playstation3 etc. and i have a lot of files on there, i no longer have the receipt and i payed for this in cash couple of years ago
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Posted on Jan 02, 2017
This sounds like a mechanical failure in the drive but could also be a power or enclosure problem.
There are several thing to try, first make sure all the cables are connected properly. If you passport is the small size that fits in a shirt pocket it may have two connections at either end, make sure all ends are plugged in, if it's a full sized drive it will have a USB cable and a power cable,ensure both are plugged in and the light is on.
Once you have done this Right-Click on Computer or My Computer and select Manage. In the window that comes up you will see Disk Management, select it and wait a few seconds then look through the right hand side. The first drive listed will likely be your boot drive. If it shows up there but is unallocated report that back. If not take it to the PC store nearest you and ask the technicians to move the HDD in the passport to a new shell for testing, if that works buy the new shell.
If neither of these works the drive may be damaged, if you need the files that are on it and it seems to be damaged, report back here with your Country, State and City and I will locate the nearest Data Recovery pro and refer you in.
Hope this helps FixYa,
Posted on Aug 26, 2009
hey im the same person who just posted above. i went to WD's website, and it said unplug the hard drive from the computer, and unplug it from the power source. then plug it into the power outlet, wait for it to spin up, then plug it in via USB/Firewire, whatever. it worked for me, so hopefully it will work for you.
Posted on May 13, 2008
Probably not. You can try putting it in the freezer overnight (in a bag please, don't get moisture in it) but most likely if you must have the files back it will take professional help.
Posted on Jan 30, 2009
itz probably not normal anymore..it do happen while boot up or when hdd gets power..hdd consists of one or more solid n heavy platter(s) like gramophone media/disk in miniature, which is spinning at more than 7200+ rpm just on a single pivot which is thick just around a dot pen's nib..there is one lens each on both side of the platter of abt 1mm probably..and the whole assembly do function somewhat alike gramophone....
nw u cn understand how highly balanced they r..due to time, illegal shut down, moving/shacking/thud/shock to the hdd while in activity, may cause damage to it..and the first n common symptom is either no activity or 'ticking' noise (like 'tuk tuk' or 'kirr kirr')..!!
do claim warranty..report as hdd dead..don't tell itz physically damaged..
try contacting ur system admin/vendor without delay....
Posted on Nov 16, 2009
I just bought an Iomega external Hard Drive model number SPDHDU and I couldn't get it to stop beeping when I connected it to my Mac... Then I changed the usb connection from one I had laying around for other devices, to the one it came with and now it works fine!
Posted on Apr 26, 2010
Tips for a great answer:
To attempt recovery put it an an open external enclosure and have another one hooked up to recover the data to.
Gently tap the hard drive with an open hand and see if you can get it to spin up one last time.
Of course it can be sent to a data recovey company if you really have to get the data off.
Downloads to Recover Your Files and Save Your Bacon and 10 Best Free Hard Drive Utilities.
Some addition links found on Google
There are no user serviceable parts inside the drive.
Opening it will just negate any chance of recovery.
You're not going to fix it by disassembling the drive.
The click's and beeps indicate the drive it damaged; there is a good chance (98%) that you have lost all of your data.
Note: By removing the cover from this drive the any remaining warranty will be void and all data will be considered lost.
Now if you still want to take it apart just to look inside, there will be one or two screws that are under the manufacturer's label that will have to be removed.
Pressing firmly, run you finger across the top of the drive until you can feel the depression where the screw head is.
Using you screw driver puncture the label and remove the screw.
Then you can pry the top cover off.
hope this helps
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