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Try sliding the power switch to the ON position all the way and hold it there for at least fifteen seconds before releasing it. It should then turn off. Allow 5 seconds and it turn on as ususal. This might not be your problem, but worth a try...
put it in DFU mode while connected to the computer.
do this, hold the home and power buttons for 10 seconds and then
let go of the power but keep on holding the home for 10 secs. the
screen will be black and nothing will show up. go to itunes and click
on your ipod on the left. then click restore. this should work.
Go to "http://voxrightnow.custhelp.com/cgi-bin/voxrightnow.cfg/php/enduser/std_adp.php?p_faqid=2559"
To update the firmware of the M42xx mp3 player click here
and download the firmware. start the firmware and when it is runnin
plug the M42xx in at the same time holding down the PLAY BUTTON
(center) until a white screen with a small computer with a line going
to your M42xx is displayed and then release the PLAY button. You can
then click on start and the firmware update will complete,,, DO NOT
DISCONNECT DURING THIS UPDATE... it may take 2 times to complete this
but it will work.... YEA!!!! WORKS with 2, 4 or 8 GB Models.....
try resetting (holding power button for twenty seconds)
or letting the battery run out and charging it
still not working?
did you get a warranty, or did you buy it recently, you may be able to take it back to the storee you got it from orr send it back to the manufacturer?
You need to put the device into "recovery mode" before you run the tool.
- Turn the device off (hold power for 20 seconds) - Slide the hold switch into "hold" position. - Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.
Then run the recovery tool. Select format when prompted.
The m25 will not power on if LOCK/UNLOCK is in the locked position. If you press the POWER button, a padlock will appear on the LCD to remind you that the unit is locked. Confirm that the LOCK/UNLOCK switch is not in the locked position and press POWER to turn it on. If nothing happens after pressing the POWER button, the battery is probably discharged.