Question about KitchenAid Pro Line Coffeemaker Coffee Maker
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Posted on Jan 02, 2017
The Coffee Maker can be descaled using
a packaged descaling agent or vinegar.
Always mix the descaling solution using
• When using a descaling agent, follow
the directions on the package for the
recommended amounts of descaling
agent and water to use.
• When using vinegar, fill the carafe with
a solution consisting of 1⁄2 vinegar and
1. Before descaling, always remove the
water filter (see “Installing the Ion-
Exchange Water Filter” on page 7) and
make sure the brew basket contains
no coffee or coffee filters.
2. Run the Coffee Maker through a
complete brewing cycle using a full
carafe of the descaling solution.
3. If the cleaning needed indicator lights
after the brewing cycle is complete,
repeat Step 2 using fresh descaling
solution. Keep repeating Step 2 until
the cleaning needed indicator no
longer lights after brewing.
4. Rinse the Coffee Maker by running
it through two brewing cycles using a
full carafe of fresh, cool water
5. Wash the brew basket in hot, soapy
water and rinse with hot water. This
part can also be washed in the upper
rack of the dishwasher.
6. Reinstall or replace the water filter.
Replace the filter every three months
under normal usage, or more often
with heavy use.
Posted on Mar 30, 2009
An ERR 2 may be cleared by a simple reset of the coffee maker. This
means unplugging the unit and plugging it back in. When powered back
on, select a brew function to see if the error reappears.
If it does reappear, ERR 2 indicates an internal error with the computer of the warming plate. This may be covered under Kitchenaid's 1 Year Hassle Free Warranty. I would advise you to call Kitchenaid Customer Service to see what options are available to you. Repair is not recommended, as it is not cost effective for the company or the consumer.
Their toll-free telephone number is 1-800-541-6390.
Posted on Jul 08, 2009
SOURCE: my kitchenaid coffee maker gives
This problem occurs between 6 months and 1 year of these coffee pots. I have contacted customer service each time this occurs and have received a new coffee pot. Unfortunately, I am calling them again and again because the new coffee pots do not even last their warranty time and the ERR2 light again comes on and ruins my morning. I would not recommend this coffee pot. It is expensive and life time is not long at all. Customer service has been great but how many times do you have to return a coffee pot for Kitchenaid to get the hint that it needs to be fixed. Most consumers will get angry, throw it away and never buy the same one again. So, wake up Kitchenaid and smell the COFFEE!!!!!!!!!!!!!!!!!!!!!!!!! Fix this coffeepot. I am not the only one who has had this problem. Customer service @ 1-800-541-6390 Hope this helps. When they send you a new one they send you free shipping back for the old one and you use the box the new one came in.
Posted on Dec 13, 2010
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