Basically the laptop will not boot from the hard drive, and it will not boot from a cd also.... I don't know how to fix this issue and need serious help! If you can help I would greatly appreciate it, I also keep getting a message "Intel UNDI, PXE-2.0 (build 082)
Copyright (c) 1997-2000 Intel Corporation
For Reatek RTL8139(x)/8130/810x PCI Fast Ethernet Controller v2.13 (020326)
PXE-E61: Media test failure, check cable
PXE-M0F: Exiting PXE ROM."
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Unfortunately, in my past experience this particular model it seems to have a very bad habit of hard drive failure on a regular basis. The particular samsung hard drives used in it are horrible and so is samsung support. You don't say weather or not you can boot from the CD/DVD drive with a live cd in it, but you should try getting one and trying it out.
Extract the iso and burn it to a CD, then put the CD in your CD/DVD drive and boot from it. Use some of the Hard Drive 'diagnostics on the CD to determine if the Hard Drive is Dead Like I think it probably is. Then Contact Samsung support from this page: http://www.samsung.com/us/support/owners/product/NP-R530-JA02US
Keep after them until they address the problem to your satisfaction. This is a VERY common problem with this particular model so give them an earful!
To use the Acer recovery CD you need to boot up with the CD. Go into the BIOS setting and scroll through the settings until you come to Boot order. Then move the CD/DVD drive up as the first boot device and the hard disk as the 2nd boot device. When you boot up the Acer with the recovery CD in the CD/DVD drive then it will boot up with the Recovery CD.
To boot up from the DVD drive go into the BIOS setting - boot device order and move the DVD as the first boot device and the hard disk as the 2nd boot device. If you want to boot up with the USB then move the USB as the first device. If the USB is not listed as a boot device then it is not possible to boot up with an USB device.
Normally you want to boot from the CD/DvD drive 1st then the Hard Drive 2nd. This is the best way because if the hard drive ever goes bad you can put a operating system disc or repair disc into the drive and boot from it.
Just be careful that when you boot the computer you don't have a music cd or movie dvd in the drive otherwise you might get an error messages saying unbootable device.
Make sure you don't have anything in the CD/DvD Drive. It sounds like your system is trying to boot from something other than your hard drive.
Turn the system off then press the power button to restart it. Watch the screen for which key it says to hit to Change the Boot Order or Boot Sequence and hit that key when you see the message. Select the Hard Drive as your boot device and let it boot up again. This is a temporary change that is only good for the current boot cycle.
It the system boots then you want to restart the computer and this time watch the screen and see which key it says to hit to get into the Bios or System Setup and hit that key. When it opens tab over to the Boot and set your boot order or boot sequence to have the CD/DvD drive 1st and your Hard Drive 2nd. This is the normal way so that if your hard drive ever fails to boot you can put a cd in the drive to remedy the problem. Otherwise, just make sure nothing is in the cd/dvd drive when you turn the boot the computer.
it is entirely possible that the boot sector is damaged. if this is the case you need to boot with the cd that came with the machine, or a recovery cd you've made, and load the recovery environment. once their load the command prompt. it should just be a button in vista or 7 and it will automatically load in xp. once loaded type "chkdsk c: /r" no quotes. let it run, this will check for bad sectors and should fix the issue. try and reboot, and let me know what happens. if you don't have the recovery cd's or installation media you can download msdart, which has the recovery console built in. i went ahead and uploaded msdart, download the version you think you need. https://rapidshare.com/files/2296685117/ERD50_x86_WinXP_SP3_blueforce.ziphttps://rapidshare.com/files/2914560443/ERD60_x64_WinVista_SP2_blueforce.zip https://rapidshare.com/files/267688033/ERD60_x86_WinVista_SP2_blueforce.ziphttps://rapidshare.com/files/1400985026/ERD65_x64_Win7_RTM_blueforce.ziphttps://rapidshare.com/files/3314839442/ERD65_x86_Win7_RTM_blueforce.zip
restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer you could select the option start at last known configuration that worked this will tell you if and what file has been corrupted or missing then you will know if its a hardware issue then select restart if the problem still persists f8 back into safe mode you might need to select your operating system to load into safe mode click start control panel administration tools computer management in the left panel events + to expand then system you will see all errors in right panel right click select properties this will tell you what has occurred and the time it occurred you might use the system restore to restore your system to an earlier time click start all programs accessories system tools you should see your system restore optionif it is a hardware issue the system restore might not work if you need more help with this or if I have misunderstood the problem post a reply hope this helps you
Sounds like this is most likely a hard drive issue... You may have scratched your disks with the bump. When you boot up your computer, you should hear a beep - this is your POST (bios startup). If you hear this beep, but the computer does not boot any further, it is almost certainly a Hard drive issue. Some computers don't always play an audible 'beep' but if your computer shows the initial boot screen then goes black, or freezes up during the OS load, you can expect that you will need a new drive. If this is the case and you have experience in a fresh installation of an Operating System as well as experience in installing a hard disk drive into a laptop, then you can buy a new hard drive and DIY. If you do not have experience in these areas, I strongly suggest taking your computer to an expert to have it fixed.
If you don't hear the beep or the initial boot screen never displays, you may have a major issue with the motherboard itself. Either you have dislodged a necessary connection between components or you have broken a circuit. In this case, unless you are a seasoned hardware professional, I suggest bringing your computer to an expert to have it looked at.
dear.. i think you should re-install your laptop, maybe the system has an error because some files are missing, it can be happens because of viruses, to re- format your os you can click one time restore..just turn on or reboot your laptop and quickly press f11 button on your keyboard, but no data will save when you do this, so you need to back up your data first, so you don't lose your work.. if one click restore couldn't be done, you need to prepare a bootable windows cd. to install windows from cd you need to change your boot set up, press f1 when you turn on your laptop, go to boot menu change your first boot to cd room and the second boot to hard drive, enter the windows cd, press save and exit, when appear a message "boot from cd or dvd" quickly press any key, then you can follow the instruction that appears on your screen..